topic ArcGIS Web Adaptor (IIS) and IIS Components in ArcGIS Enterprise Questions

ArcGIS Web Adaptor (IIS) and IIS Components

faebel — Mon, 27 Aug 2018 06:20:51 GMT

Hi everyone

I have a problem regarding the installation of ArcGIS Web Adaptor (IIS), Version 10.5.1 on Windows Server 2016. After unpacking the files (before the actual installation), the IIS requirements verification dialog box, where one can choose to enable the missing IIS components automatically, does not appear. Thus, the actual installation cannot be performed. The error message is: "Specific IIS components are required for IIS 7.0 and higher. Please see the Installation Guide for more information."

I suppose I could set the IIS components manually, but - of course - I'd prefer not to do that. Does anyone have an idea what could be wrong?

Thanks in advance. Best

Re: ArcGIS Web Adaptor (IIS) and IIS Components

JakeSkinner — Mon, 27 Aug 2018 14:08:39 GMT

Hi Fabiola,

It could possibly be a permissions error. I always run the setup.exe as an Administrator by right-clicking on setup.exe > Run As Administrator.

Re: ArcGIS Web Adaptor (IIS) and IIS Components

faebel — Mon, 10 Sep 2018 17:49:46 GMT

Hi Jake, thanks for your answer. I was logged in as the administrator and it didn't work, so that was not the problem. On a different server it worked perfectly, so I'm not sure what the problem was.

Best, Fabiola

Re: ArcGIS Web Adaptor (IIS) and IIS Components

RandallWilliams — Tue, 11 Sep 2018 14:04:35 GMT

I'd check the windows event logs to validate what's up. My guess is some restriction on running scripts.