topic Re: packaging failed in ArcGIS Enterprise Questions

packaging failed

GregFiske — Tue, 14 Aug 2012 18:07:07 GMT

Hi,

Two days after a successful install of AGS 10.1 on a new server running Windows Server 2008 R2, I'm getting the simple error: "Packaging failed" for each new service I try to publish. Any thoughts what might be causing this?

I've successfully published several services prior to today.

thanks,

Greg

Re: packaging failed

BubbaHey — Wed, 15 Aug 2012 13:45:22 GMT

If you to the gpresults window are there are error messages that may help?

Re: packaging failed

GregFiske — Thu, 16 Aug 2012 18:13:40 GMT

Hi - thanks for the response.

In the Results window, I get the error:

ERROR: code 500:, java.lang.reflect.UndeclaredThrowableException, Cannot connect to this server

Although, I can indeed connect to the server in my ArcCatalog window.

Greg

Re: packaging failed

GregFiske — Thu, 16 Aug 2012 18:43:43 GMT

It is also worth noting that I can save the mxd as a service definition file and then publish this service without errors to our server using ArcGIS Server Manager.

Re: packaging failed

TristanKnowlton — Fri, 17 Aug 2012 11:56:16 GMT

I too am having this same issue. Some days I can publish, some days not. I have another issue that when I stop the "ArcGIS Server" service on the server, none of my services start back up.

I have an telephone appointment with a support analyst today to work on these issues. Will keep you updated if I learn anything.

Re: packaging failed

LukeCatania — Thu, 23 Aug 2012 19:03:03 GMT

Just had this problem after successfully publishing one service. So after you talked with the analyst, what was the solution.

Re: packaging failed

DanGriffin — Thu, 23 Aug 2012 19:46:01 GMT

I'm having this problem as well. Any answers?

Re: packaging failed

TristanKnowlton — Fri, 24 Aug 2012 13:17:21 GMT

The day that I talked to the analyst, everything seemed to work fine. He was an ArcGIS Server Installation analyst so since it was working that day, he closed the ticket. Nothing new for you, I'm sorry.

Re: packaging failed

Anonymous User — Fri, 24 Aug 2012 15:20:47 GMT

If the packaging failed, it's best to check the GP Results windows for additional information about the error. If error lead you to believe that Desktop cannot connect to the server, try running Fiddler to see if you can find the failed request to the GIS Server.

On the server side, you need to make sure the Publishing Service is running. It's also good to test your publishing as the Primary Site Administrator to make sure it's not a security configuration issue.

If anyone in the thread reporting these problems is experiencing them today, please contact Esri Support so an analyst can help diagnose what the problem is.

Thank you,
Andrew

Re: packaging failed

TanyaOwens — Mon, 24 Sep 2012 15:50:56 GMT

I am having the same issue - did anyone get this resolved?

The geoprocessing results have very little info - everything is successful except:
"Error: code:500, java.lang.reflect.UndeclaredThrowavleException, Cannot connect to this server."
"Failed to execute (StageService)."

I can publish from the sd as well from server manager and was able to publish just fine before.

Re: packaging failed

GregFiske — Tue, 09 Oct 2012 13:35:38 GMT

After working with tech support, I found that the error was caused by the AGS Account not having full control over the D:\arcgisserver folder. The problem is now solved.

Re: packaging failed

ChrisBradberry — Fri, 02 Nov 2012 19:47:39 GMT

Greg,

I find it odd that so many of us could be publishing services, then mysteriously the permissions change so that you cannot publish anymore. I think that there is more to it than that.

Chris

Re: packaging failed

VickyS — Thu, 15 Nov 2012 13:47:39 GMT

Did you get an answer to this in the end? Ive checked the folder security etc.

Thank you

Vicky

Re: packaging failed

ChrisBradberry — Thu, 15 Nov 2012 14:46:38 GMT

We fixed this issue by rolling back to the previous image that we took on the server. It seems like something got corrupted. My suggestion is to take images of the server often.

Chris

Re: packaging failed

JamalNUMAN — Thu, 30 May 2013 18:00:29 GMT

If the packaging failed, it's best to check the GP Results windows for additional information about the error. If error lead you to believe that Desktop cannot connect to the server, try running Fiddler to see if you can find the failed request to the GIS Server.

On the server side, you need to make sure the Publishing Service is running. It's also good to test your publishing as the Primary Site Administrator to make sure it's not a security configuration issue.

If anyone in the thread reporting these problems is experiencing them today, please contact Esri Support so an analyst can help diagnose what the problem is.

Thank you,
Andrew

I�??m experiencing the same problem with no significant solution.

I do agree with Chris, how come we are able to publish and after short time we are not! This problem is recognized by multiple users and should have sort of robust solution.

[ATTACH=CONFIG]24821[/ATTACH], [ATTACH=CONFIG]24822[/ATTACH], [ATTACH=CONFIG]24823[/ATTACH], [ATTACH=CONFIG]24824[/ATTACH]

I�??m not sure if experts (Esri Support analysts) could share some of the issues that cause the �??packaging failed�?� problem

Thanks

Best

Jamal

having the same issue

ahmedelashry — Wed, 05 Jun 2013 13:43:05 GMT

on time it's working the other time your package failed ....!!!

i can't find any online help about this problem

Re: having the same issue

JamalNUMAN — Thu, 06 Jun 2013 15:54:32 GMT

on time it's working the other time your package failed ....!!!

i can't find any online help about this problem

Same issue with me Ahmed,

Let�??s wait and see what might be there in 10.2

Best

Jamal

Re: packaging failed

Ivan_LeHjelmeland — Thu, 18 Jul 2013 17:24:49 GMT

I am taking the "ArcGIS for Server: Sharing GIS Content on the Web" course as we speak.

We found a solution to the problem;

Restart or Stop/Start the ArcGIS server connection.

In Windows:

Right-click My Computer.

Click Manage.

Expand Services and Applications tab.

Click Services.

Find "ArcGIS Server".

Stop it, wait a few seconds and start it again.

Now you should be able to publish your service.

I have to say that the message "Packaging failed" was abit misleading tho.

Re: packaging failed

MarceloRS — Mon, 22 Jul 2013 19:04:17 GMT

I am taking the "ArcGIS for Server: Sharing GIS Content on the Web" course as we speak.

We found a solution to the problem;

Restart or Stop/Start the ArcGIS server connection.

In Windows:

Right-click My Computer.

Click Manage.

Expand Services and Applications tab.

Click Services.

Find "ArcGIS Server".

Stop it, wait a few seconds and start it again.

Now you should be able to publish your service.

I have to say that the message "Packaging failed" was abit misleading tho.

this worked for me

Thanks!!

Re: packaging failed

Ivan_LeHjelmeland — Mon, 22 Jul 2013 19:21:01 GMT

this worked for me

Thanks!!

Great man 😉 Thanks for feedback!