topic Cannot start the PublishingTools service in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/cannot-start-the-publishingtools-service/m-p/507208#M19736 <HTML><HEAD></HEAD><BODY><SPAN>I cannot publish a map service because the PublishingTools service is stopped. However, when I try to start the service, it hangs, with the message "System/PublishingTools service is starting..." until I get a "Service startup timeout" message. Any suggestions? Someone posted a similar issue on gis.stackexchange </SPAN><A class="jive-link-external-small" href="http://gis.stackexchange.com/questions/73616/when-installing-arcgis-server-10-1-i-cannot-get-the-system-publish-service-to-s" rel="nofollow" target="_blank">here</A><SPAN>, but the question was left unanswered. The Server Manager is on Windows 7, the browser is IE, and Windows Firewall is off.</SPAN></BODY></HTML> Fri, 24 Jan 2014 16:19:16 GMT BenjaminBauman 2014-01-24T16:19:16Z Cannot start the PublishingTools service https://community.esri.com/t5/arcgis-enterprise-questions/cannot-start-the-publishingtools-service/m-p/507208#M19736 <HTML><HEAD></HEAD><BODY><SPAN>I cannot publish a map service because the PublishingTools service is stopped. However, when I try to start the service, it hangs, with the message "System/PublishingTools service is starting..." until I get a "Service startup timeout" message. Any suggestions? Someone posted a similar issue on gis.stackexchange </SPAN><A class="jive-link-external-small" href="http://gis.stackexchange.com/questions/73616/when-installing-arcgis-server-10-1-i-cannot-get-the-system-publish-service-to-s" rel="nofollow" target="_blank">here</A><SPAN>, but the question was left unanswered. The Server Manager is on Windows 7, the browser is IE, and Windows Firewall is off.</SPAN></BODY></HTML> Fri, 24 Jan 2014 16:19:16 GMT https://community.esri.com/t5/arcgis-enterprise-questions/cannot-start-the-publishingtools-service/m-p/507208#M19736 BenjaminBauman 2014-01-24T16:19:16Z Re: Cannot start the PublishingTools service https://community.esri.com/t5/arcgis-enterprise-questions/cannot-start-the-publishingtools-service/m-p/507209#M19737 <HTML><HEAD></HEAD><BODY><SPAN>Just found out that it may have to do with the site's security settings. However, after setting security to Public, I now get the error message "Server machine '#######' is currently being configured by other administrative operators. Please try again later...", despite having logged off and rebooted. There appears to be a similar issue on this </SPAN><A href="http://forums.arcgis.com/threads/61793-All-services-stopped-Server-Manager-10.1">page</A><SPAN> with one potential solution which I will now try to test.</SPAN></BODY></HTML> Fri, 24 Jan 2014 16:50:02 GMT https://community.esri.com/t5/arcgis-enterprise-questions/cannot-start-the-publishingtools-service/m-p/507209#M19737 BenjaminBauman 2014-01-24T16:50:02Z Re: Cannot start the PublishingTools service https://community.esri.com/t5/arcgis-enterprise-questions/cannot-start-the-publishingtools-service/m-p/507210#M19738 <HTML><HEAD></HEAD><BODY><SPAN>Issue has been resolved with the help of an ESRI rep. Turns out the person who installed ArcGIS for Server placed it in a drive which we didn't have complete access to. Moving everything to the C: drive resolved the issue.</SPAN></BODY></HTML> Fri, 24 Jan 2014 19:59:19 GMT https://community.esri.com/t5/arcgis-enterprise-questions/cannot-start-the-publishingtools-service/m-p/507210#M19738 BenjaminBauman 2014-01-24T19:59:19Z