topic Re: Web Adaptor Issues in ArcGIS Enterprise Questions

Web Adaptor Issues

JustinGreco — Tue, 24 Jun 2014 00:12:48 GMT

I have not seen much about people having issues with the web adaptor, but we seems to always have issues with it failing. We have had these issues since 10.1, but it has been a major issue since upgrading to 10.2.2 and moving to a single site with multiple machines. A few of the issues we have seen is the REST unavailable through the web adaptor, but not going to the site through 6080. And getting 404 errors on some of our cached tiles, but only through the web adaptor. Any one else have similar issues? Are there any suggestions for bypassing the web adaptor all together?

This is using Windows Server 2008 R2 and VMware. We have two web servers load balanced through F5 and two app servers with ArcGIS Server, both have 24gb of RAM. We have about 40 to 50 map services.

Re: Web Adaptor Issues

MichaelMurphy8 — Tue, 24 Jun 2014 17:11:12 GMT

Check your GIS Server and make sure the services are public (if that's what you want). The lock icon next to the server should look like an unlocked icon.

Re: Web Adaptor Issues

JustinGreco — Wed, 25 Jun 2014 11:59:59 GMT

The issue is that the web adaptor just does not respond intermittently. It is possibly looking like there was too much memory being used on our ArcGIS Server, which could be the reason behind it. Changing some of the virtual memory settings in Windows helped lower the memory usage significantly (so far).

Re: Web Adaptor Issues

AmyKlug — Thu, 16 Jun 2016 22:41:26 GMT

Has anyone had success setting up the F5, web adapter and portal (on premise) in the external environment? We are having trouble getting these to work together?

Thanks!