topic Re: Min & Max Instances Issue in ArcGIS Enterprise Questions

Min & Max Instances Issue

DaveTenney — Fri, 15 Apr 2016 18:13:37 GMT

All,

i have noticed the following issue:

service A

min instances = 1

max instances = 1

service B

min instances = 1

max instances = 1

i have noticed that more than 1 instance is starting up when i restart the services on the machine, sometimes up to 3 instances even though i have set the max to 1. i find that waiting up to 5min the extra instances go away, not sure why they are started up in the first place though!

has anyone else seen this issue?

Dave

Server 10.2.2

Desktop 10.2.2

Re: Min & Max Instances Issue

DaveTenney — Mon, 18 Apr 2016 18:22:02 GMT

UPDATE:

so it seems that Load Balancer is playing a role in the creation of Zombie arcSOCs...

Environment A:

1) no load balancer

2) no zombie arcSOCs

Environment B:

1) load balancer in place

2) zombie arcSOCs present

we noticed that we had our min/max instances both set to 2. we changed that to a min of 2 and max of 3 and that seems to have solved the issue of zombie arcSOCs.....

for now!

Dave

Re: Min & Max Instances Issue

DaveTenney — Tue, 19 Apr 2016 23:19:23 GMT

so im wondering if the load balancer is the caching the arcSOCs somehow and then not releasing all the arcSOCs when we go to kill them.

is anyone else who is using a load balancer seeing this at all?

dave