topic Background processing crash when running &quot;manage map server cache status&quot; in ArcGIS Enterprise Questions https://community.esri.com/t5/arcgis-enterprise-questions/background-processing-crash-when-running-quot/m-p/460994#M17854 <HTML><HEAD></HEAD><BODY><P>I am using ArcGIS for Server on Windows 10.2.2. I have a cached map service and want to update the cache status with the "Manage Map Server Cache Status" tool from ArcToolbox in ArcCatalog. If I clear the area of interest (envelope) (shown in attached screen shot), I get a geoprocessing error. If I run the tool with the default values for the area of interest, the tool completes successfully... If the tool is not meant to work with a "Default" Report Extent, why am I able to clear the area of interest using the "Clear" button that is provided on the dialog? Just wondering if this is a bug!</P><P></P><P>Thanks,</P><P>Janice.</P></BODY></HTML> Wed, 08 Apr 2015 15:46:42 GMT JaniceBaird 2015-04-08T15:46:42Z Background processing crash when running "manage map server cache status" https://community.esri.com/t5/arcgis-enterprise-questions/background-processing-crash-when-running-quot/m-p/460994#M17854 <HTML><HEAD></HEAD><BODY><P>I am using ArcGIS for Server on Windows 10.2.2. I have a cached map service and want to update the cache status with the "Manage Map Server Cache Status" tool from ArcToolbox in ArcCatalog. If I clear the area of interest (envelope) (shown in attached screen shot), I get a geoprocessing error. If I run the tool with the default values for the area of interest, the tool completes successfully... If the tool is not meant to work with a "Default" Report Extent, why am I able to clear the area of interest using the "Clear" button that is provided on the dialog? Just wondering if this is a bug!</P><P></P><P>Thanks,</P><P>Janice.</P></BODY></HTML> Wed, 08 Apr 2015 15:46:42 GMT https://community.esri.com/t5/arcgis-enterprise-questions/background-processing-crash-when-running-quot/m-p/460994#M17854 JaniceBaird 2015-04-08T15:46:42Z Re: Background processing crash when running "manage map server cache status" https://community.esri.com/t5/arcgis-enterprise-questions/background-processing-crash-when-running-quot/m-p/460995#M17855 <HTML><HEAD></HEAD><BODY><P><A href="http://resources.arcgis.com/en/help/main/10.2/index.html#//00vp00000024001143">Turning Background </A>Processing off will sometimes fix this error. </P></BODY></HTML> Thu, 09 Apr 2015 15:45:41 GMT https://community.esri.com/t5/arcgis-enterprise-questions/background-processing-crash-when-running-quot/m-p/460995#M17855 AnthonyKobah 2015-04-09T15:45:41Z