topic Re: Trouble accessing server manager in ArcGIS Enterprise Questions

Trouble accessing server manager

JennaBernabe1 — Tue, 08 Jan 2013 15:47:43 GMT

I'm an extreme beginner with ArcServer and have been trying to setup an ArcServer test environment for a small company network (less than 5 GIS users) and I'm running into some problems.

I've installed ArcServer 10.1 on Windows Server 2008.

When I did the initial install, I was able to access the Server Manager [http://localhost:6080/arcgis/manager] while logged into the server it was installed on. However, I could not connect to the server from my desktop location [ArcCatalog -> Add ArcGIS Server -> Administer GIS Server -> http://SERVER-1:6080/arcgis] using the ArcGIS server account user name/password. A search on that error (Proxy server got bad address) through the help documents suggested that the firewall on the server was blocking access.

I created a rule in the Firewall to open port 6080, and now I cannot access the Server Manager. I get an error in IE that says "localhost is not setup to establish a connection on port 6080". The rule I setup in the firewall seemed fairly open (granting access to all accounts, etc) so I'm not sure why localhost would not work with it.

If this is something obvious to a more seasoned ArcServer / IT professional, I'd appreciate any insights! Also, if there are any resources out there you'd recommend to a newbie to the server world, please share. : ) Thanks!

Re: Trouble accessing server manager

nicogis — Wed, 09 Jan 2013 06:19:24 GMT

Have you tried with ip of server (you peraphs problem with dns)? you also check with command in console c:\>netstat -a ( http://commandwindows.com/netstat.htm )

Re: Trouble accessing server manager

AnjaliBhangay — Wed, 30 Jan 2013 21:34:50 GMT

I am having similar problem connecting to ArcGIS server from Arc Catalog. I checked on firewall, everything seems to be okay but I still cannot connect. Any help would be greatly appreciated!!!

Re: Trouble accessing server manager

BubbaHey — Thu, 31 Jan 2013 14:54:16 GMT

When you get that error it is usually due to a Firewall issue. Disable Firewall and try again

Re: Trouble accessing server manager

KenBurcham — Thu, 31 Jan 2013 18:14:30 GMT

If your server has IIS running and you can access it via: http:\\SERVER-1 but when you try: http:\\SERVER-1:6080 that means that your desktop is able to resolve the name "SERVER-1" properly but just not connect to port 6080. (Think of "ports" like old-time CB channels or maybe TV channels). If that is the case then as others have said, it is almost certainly that there is a firewall (either on the server or between your desktop and the server) that is blocking port 6080. (Of course it is also possible that the service on the server isn't running! You might make sure you can still get to http://localhost:6080 while on the server console, just to be sure!).

If you can't get to http:\\SERVER-1 or you can't do a "ping SERVER-1" from your command console, then there might be a problem resolving "SERVER-1" to the ip address of the server altogether. And then that's a WINS resolution problem.

Lotsa fun.

Good luck!

ken.