topic Re: Can't get layer to display on ArcGIS Enterprise Site Page webmap? in ArcGIS Enterprise Questions

Can't get layer to display on ArcGIS Enterprise Site Page webmap?

FredSpataro — Tue, 10 Sep 2019 17:05:04 GMT

Hi All,

Here's the setup:

ArcGIS Server and Portal 10.7
- Server is federated and designated as Hosting server
Enterprise SiteA with permission for GroupA
SiteA has PageA with permission for GroupA
- SiteA PageA has a stock webmap layout item configured to use WebmapA
WebmapA is saved in Portal with permissions for GroupA
WebmapA has a LayerA from MapServiceA with permissions for GroupA
- When I log into portal with UserA, I can navigate to, open and view WebmapA and LayerA
When I log into SiteA with UserA, I can access the site, navigate to PageA, WebMapA loads but LayerA does NOT
- Network trace shows "Token Required" on REST endpoint for LayerA
When I log into SiteA with the portal admin account, webmap and layer display fine.

Seems like the whole point of having a webmap and services with permissions. Any ideas why it's not correctly applying the token or auth cookie?

Thanks

Fred

Re: Can't get layer to display on ArcGIS Enterprise Site Page webmap?

jill_es — Wed, 11 Sep 2019 20:45:53 GMT

Going through a quick test on my side, I was able to reproduce this behavior with ArcGIS Enterprise 10.7.1

With this in mind, I recommend creating a case with Techincal Support. Doing so would allow for somebody to look into the issue further, get the proper resources looped in, and determine if this is known behavior or not. If you need assistance getting in contact with Technical Support, please feel free to DM me.

Re: Can't get layer to display on ArcGIS Enterprise Site Page webmap?

AHMEDSHEHATA1 — Sat, 01 Feb 2020 20:35:45 GMT

Hi Jill Edstrom,

Any updates regarding this post? I have a relevant case to this one. Please have a look at it:

Can't display layers in Enterprise Sites, till REST services are opened

Thanks,

Ahmed

Re: Can't get layer to display on ArcGIS Enterprise Site Page webmap?

jill_es — Mon, 03 Feb 2020 17:45:36 GMT

Hi Ahmed - no updates regarding this particular post. I just responded to the thread you linked to with more information regarding the specific behavior you are encountering.