topic Edit Portal Services URL in ArcGIS Enterprise Questions

Edit Portal Services URL

forestknutsen1 — Fri, 22 Jun 2018 22:28:23 GMT

When I federated our portal install I entered the wrong url for the services. Is there a way to edit this with out un-federating the server?

Re: Edit Portal Services URL

forestknutsen1 — Fri, 22 Jun 2018 22:55:25 GMT

Manually edit the Portal's Federation with ArcGIS Server by going to the Portal Sharing Directory (/portal/sharing/rest) > Home > Portals > Self > Servers > Server ID > Update Server.
1. https://xxxxxxx/arcgis/sharing/rest
2. Portals>Self>Servers
3. Click on Server ID
4. Corrected URL, reentered Admin URL (required)

Re: Edit Portal Services URL

forestknutsen1 — Sat, 23 Jun 2018 18:46:55 GMT

I tried the above steps and shared a new service but it does not seem to be updating the service urls

Re: Edit Portal Services URL

JonathanQuinn — Mon, 25 Jun 2018 22:24:42 GMT

That workflow doesn't update any existing services. You'll need to update the URLs using the Sharing API.

Re: Edit Portal Services URL

forestknutsen1 — Wed, 27 Jun 2018 00:59:22 GMT

Thanks Jonathan. I understand that it would not fix services that already have been shared with portal. But when I share a new service from server manager to portal it should have the updated url, yes? Because it is still not working...

My coworker (who has a lot more knowledge of portal then me) feels that there is no way to recover from this situation, and we just need to spin up a new server and config.

Re: Edit Portal Services URL

forestknutsen1 — Fri, 29 Jun 2018 22:10:06 GMT

Okay, so we restored the sever from a snapshot to a point before the error was made. Then federated again.

Re: Edit Portal Services URL

BugPie — Tue, 11 Sep 2018 14:06:39 GMT

Jonathan, Can you share more details about using the Sharing API to update? I believe I have made the same mistake and need to update the ArcGIS Server services url.

I don't mind republishing services once the change is made but i'm unclear as to where I would make this change. Can you add any details to how I would accomplish this?

Re: Edit Portal Services URL

JonathanQuinn — Tue, 11 Sep 2018 16:34:17 GMT

1) Log into the Sharing API as an Administrator through https://machine.domain.com:7443/arcgis/sharing/rest

2) In your account information page, there will be an Org ID property with a link to 0123456789ABCDEF. Click on that link

3) All the way at the bottom, click on Servers under the Child Resources section

4) Click on the Server ID link and then Update Server

5) Enter the new services URL and the existing Admin URL and click Update.

You'll then need to go through everyone's content and update any URLs to any services that are not hosted services

1) Go into a users content in the Sharing API, (https://machine.domain.com:7443/arcgis/sharing/rest/content/users/<user>/items/ for example)

2) Select a non-hosted service and at the bottom, select Update Item

3) Enter the new URL in the URL parameter box

You can use the Python API to traverse through each user and their content, find all non-hosted services and update the URLs if you want. You'll need to republish hosted services for the URL to update.

Re: Edit Portal Services URL

BugPie — Tue, 11 Sep 2018 17:13:32 GMT

This is great! Thank you. But, and you knew there would be a but.....

3) All the way at the bottom, click on Servers under the Child Resources section

I think i'm uncovering my issue here slowly. There is no option for Servers?

Re: Edit Portal Services URL

JonathanQuinn — Tue, 11 Sep 2018 17:16:54 GMT

So under https://machine.domain.com:7443/arcgis/sharing/rest/portals/0123456789ABCDEF you don't see Servers? This is what I see when I'm signed in as an Administrator:

Make sure whatever account you're using is an Administrator within the Portal.

Re: Edit Portal Services URL

BugPie — Tue, 11 Sep 2018 17:49:00 GMT

Gosh, I get in my own way. We had already demoted the original admin account from Admin status in Portal so I was only seeing 3 options.

Once using a Portal Admin account and running through this I was able to see all the options exactly as you had posted.

Update server > new Server URL did the trick! fantastic!

Thank you

Re: Edit Portal Services URL

JacobWeber — Thu, 28 Oct 2021 22:00:00 GMT

Hi Jonathan,

Trying to access the Sharing API as you have described in the above 2018 post in Oct. 2021 and not having any luck yet. Are you still able to access that and/or has the process/URL changed?

Thanks

Re: Edit Portal Services URL

DavidM1 — Thu, 11 Aug 2022 19:35:44 GMT

Hello,

I know it's been a while since this has been posted. However, I have run into the same issue as the original poster. Every time that I try and use any form of analyzation within the ArcGIS online application, an error message displays which is blank. However, it seems to me that I cant quite manage to get to the sharing API as an administrator. I bought an ArcGIS private subscription, wherein I am the only administrator, and yet I do not have any of the options that you do when I navigate to the sharing API using your links:

I think that my problem is that I can't quite seem to understand what URL I would have to type to get to my API Sharing settings. What is my portal, my domain? Considering that I did not download anything separately, and am just using ArcGIS Online, I am slightly confused.

Could you help me out?

P.S., just an image of the error message which displays:

Re: Edit Portal Services URL

michae1duncan — Mon, 07 Nov 2022 19:45:02 GMT

Jon,

I successfully updated the domain for our portal, however when I publish to it, it still shows the old url in the portal item. So there seems to be something still tied to it. I went in and re-configured the web adaptors, and they seem to be fine.

In Server Admin, I also see the old url, (see picture). Are there any other places I need to update in order to fix this?

Re: Edit Portal Services URL

JeffMisenerAtEastlink — Fri, 25 Nov 2022 17:37:15 GMT

I had to change it here too:

https://<host>/server/admin/security/config/update

This URL assumes you're using a web adaptor. You might need to change it to match your setup.

Look at the value for serverUrl in the Portal Properties box.

Re: Edit Portal Services URL

Zartico-GIS — Wed, 30 Aug 2023 21:54:11 GMT

@JonathanQuinn
Hey thanks for the great directions.

One question, I was able to do all this successfully. BUT, after updating the item URLs to match the new server service URL, it prompts me for credentials when I try to access the item through portal...? Any pointers?

Re: Edit Portal Services URL

SimonSchütte_ct — Wed, 30 Apr 2025 11:18:42 GMT

ArcGIS Enterprise 11.4 now has better support for changing the URLs: Update the organization URL—Portal for ArcGIS | Documentation for ArcGIS Enterprise