topic Re: I am trying to configure arcgis server. I get the following error when I hit submit trying to create a new site. in ArcGIS Enterprise Questions

I am trying to configure arcgis server. I get the following error when I hit submit trying to create a new site.

Sai_PrasasthiNadendla — Thu, 06 Apr 2017 18:49:17 GMT

The server was unable to access the URL 'https://xxx.xxx.xxx.xxx:6443/arcgis/services'. Please check your firewall and security settings. For more information, see the ArcGIS Server help topic Ports used by ArcGIS Server. You can access this topic in the table of contents by navigating to Administering ArcGIS Server > Securing your ArcGIS Server site > Configuring a secure environment for ArcGIS Server.

I logged in to the instance and tried telnet to both ports 6080 and 6443, telnet works. I tried curl and that worked too. The firewall is open but still I get this error. Am I missing something?

Re: I am trying to configure arcgis server. I get the following error when I hit submit trying to create a new site.

JayantaPoddar — Thu, 06 Apr 2017 19:01:30 GMT

Also ensure the following accounts have full permission for arcgisserver folder (e.g. C:\arcgisserver)

- arcgis server

- <Current User>

Check if all the ports are allowed through firewall as listed in Ports used by ArcGIS Server—Installation Guides (10.5) | ArcGIS Enterprise

Re: I am trying to configure arcgis server. I get the following error when I hit submit trying to create a new site.

Sai_PrasasthiNadendla — Thu, 06 Apr 2017 19:45:50 GMT

Hey Jayanta,

Thank you for responding. The security groups in AWS are open. There are no port restrictions. I have read/write/execute permissions to the folder for all users. I also ran the server diag and it passed all checks. I do not see anything in the logs either.

Re: I am trying to configure arcgis server. I get the following error when I hit submit trying to create a new site.

JayantaPoddar — Thu, 06 Apr 2017 19:54:21 GMT

Why is the URL succeeded by "/services"?

Shouldn't it be just https://xxx.xxx.xxx.xxx:6443/arcgis

Re: I am trying to configure arcgis server. I get the following error when I hit submit trying to create a new site.

Sai_PrasasthiNadendla — Thu, 06 Apr 2017 20:30:38 GMT

I haven't done anything to change the URL. I only gave in the username/password and everything is default while creating the new site.

Re: I am trying to configure arcgis server. I get the following error when I hit submit trying to create a new site.

deleted-user-CQZbjNeBXm49 — Thu, 13 Jul 2017 09:06:12 GMT

Hi Sai,

Did you figure out this issue as I am also experiencing same issue.

Baba

Re: I am trying to configure arcgis server. I get the following error when I hit submit trying to create a new site.

TimmonsAgsDeveloper02 — Thu, 26 Apr 2018 16:30:45 GMT

Are you trying to automate the installation and setup of ArcGIS Server? I'm having the same issue and I'm wondering if I am running the createsite.bat script too soon after the ArgGIS Server installer has run... and something is not quite available yet.

If I wait a few minutes and run the createsite.bat again... it seems to run okay.

So now trying to figure out how to determine when the service is ready for me to create a site.