topic Re: enterprise gis urgent issue in ArcGIS Enterprise Questions

Insights for Arcgis- "invalid hosting location", unable to create new workbook

rubatala — Thu, 08 Dec 2016 08:47:29 GMT

hello all,

Does anyone try to use insight for ArcGIS? and is there any problem facing you when you try to use it??

is there any issue list address in insight for ArcGIS?? please, I need help on this topics .

Re: enterprise gis urgent issue

JayantaPoddar — Thu, 08 Dec 2016 09:51:47 GMT

You can Get Started with FAQs and Insightful Tips.

Re: enterprise gis urgent issue

RebeccaStrauch__GISP — Thu, 08 Dec 2016 16:38:57 GMT

Ruba,

You may want to rename your question to something that is a little more specific like "Anyone have experience and advice installing Insight" or something similar. It will help others in the future to know this thread is about Insight. You can edit the title using the Edit button (upper right). It may look like you can not modify it, but if you click in the title it will let you. If you have troubles, one of us can help. thanks.

Re: enterprise gis urgent issue

rubatala — Fri, 09 Dec 2016 18:11:52 GMT

Thank you, Rebecca but I tried to make the modification on the title but it didn't work, however, i tried to install the insight but did not work with me. did you face a problem like this??

Re: enterprise gis urgent issue

rubatala — Fri, 09 Dec 2016 18:13:35 GMT

Thank you, Jayanta but the web app did not work with me. I do not know why??

Re: enterprise gis urgent issue

JayantaPoddar — Fri, 09 Dec 2016 18:55:18 GMT

We would need more details.

At what stage of installation is the issue coming up? Could you attach a screenshot of the error message, if any?

Check the installation prerequisites in Install Insights on Windows—ArcGIS Help | ArcGIS Enterprise and

also check Configure the portal to support Insights—ArcGIS Help | ArcGIS Enterprise

Re: enterprise gis urgent issue

VinceAngelo — Fri, 09 Dec 2016 19:12:40 GMT

Please avoid use of the word "urgent", especially in titles, since all it really does is drive away potential respondents.

Re: enterprise gis urgent issue

DerekLaw — Fri, 09 Dec 2016 20:30:10 GMT

Hi Ruba,

FYI, Insights for ArcGIS is designed and meant to work with Portal for ArcGIS 10.5 configured with a hosting server.

Are you trying to deploy it with Portal for ArcGIS 10.5 PreRelease? or are you trying to deploy it with an earlier release of Portal for ArcGIS?

FYI 2: 10.5 final should be available very soon.

Hope this helps,

Re: enterprise gis urgent issue

rubatala — Fri, 09 Dec 2016 20:42:38 GMT

actually, I do not have the issue in installation but when I try to click the button of start new workbook it did not give you any result, just stay in the window, there is no action or any error

Re: enterprise gis urgent issue

rubatala — Fri, 09 Dec 2016 20:44:34 GMT

I take all requirements installation before I installed the insight

Re: enterprise gis urgent issue

rubatala — Fri, 09 Dec 2016 20:52:07 GMT

and when I'm in the first window of insight>> start workbook>> right click on the page>> Inspect>> Give me the following error :

Re: enterprise gis urgent issue

rubatala — Fri, 09 Dec 2016 20:54:24 GMT

I'm sorry for the confusion, I tried to edit the title but unfortunately, it did not work with me

Re: Insights for Arcgis- "invalid hosting location", unable to create new workbook

RebeccaStrauch__GISP — Fri, 09 Dec 2016 23:18:53 GMT

Ruba, I modified the title for you, based on you comments about the problem.

Re: Insights for Arcgis- "invalid hosting location", unable to create new workbook

DerekLaw — Tue, 13 Dec 2016 21:29:21 GMT

Hi Ruba,

At this point I would suggest that you wait for ArcGIS 10.5 final release - which is going to be available very soon (in a week or so) and re-try configuring Insights with Portal for ArcGIS then. I suppose you could contact Esri Tech Support to investigate your deployment in detail - but I don't see much point in getting the configuration set-up with 10.5 PreRelease, if you can get final in a week or so.

Hope this helps,

Re: Insights for Arcgis- "invalid hosting location", unable to create new workbook

rubatala — Wed, 14 Dec 2016 09:51:29 GMT

thank you, I will wait once I know anything. I will reply her.

Re: Insights for Arcgis- "invalid hosting location", unable to create new workbook

KlausDons2 — Mon, 23 Jan 2017 08:22:41 GMT

Hi, Ruba

Did you check that the Insights installation file .exe has been installed on all machines in your distributed environment? The error you describe here is similar to what happens if the insights installation component is installed correctly on the portal machine C:\Program Files\ArcGIS\Portal\apps

but missing on the machine with the ArcGIS server C:\Program Files\ArcGIS\Server

/Klaus

Re: Insights for Arcgis- "invalid hosting location", unable to create new workbook

AndreaGironi — Tue, 09 May 2017 14:55:19 GMT

Just Finished installing Insights 1.2.1 and stumbled into this problem, when I click on the "Create new workbook" button the javascript tries a request to the machine name, instead of the public domain where I installed and configured everything, and gets blocked by a certificate violation.

Everything has been setup according to the requirements and working fine, except Insights.

Any idea?

Re: Insights for Arcgis- "invalid hosting location", unable to create new workbook

DaraBurlo — Tue, 09 May 2017 23:22:51 GMT

Hi,

A few things to try:

1)Make sure Insights is installed on all server and all portal machines in a distributed environment
2)If an upgrade was performed, make sure all machines in a distributed environment contain the same upgraded version
3) If an upgrade was performed, try restarting ArcGIS Server

Dara

Re: Insights for Arcgis- "invalid hosting location", unable to create new workbook

AndreaGironi — Wed, 10 May 2017 08:24:34 GMT

Hello, this was a clean installation on a Single Machine (server, portal and datastore are all on the same machine and working fine)

I have installed using the 10.5 cookbook and chef, then installed Insights (which does not have anything particular to configure)

I double-checked the certificates, web adaptors and portal/server configurations and everywhere I find the correct url, in fact I can freely use everything, up to the Web Application Builder, except the "Create New Workbook" on Insights which still refers to the phisical machine instead of the public domain.

I tried un-minifying the javascript and debug this problem to find who or what uses the wrong address but it's not an easy task and I wasn't able to discover anything useful

Thank you for your answer, kind regards

Re: Insights for Arcgis- "invalid hosting location", unable to create new workbook

AndreaGironi — Thu, 11 May 2017 12:14:55 GMT

Update: the problem seems to be related to the data store, in fact trying to host a vector tile package result in the same error, looks like the internal communication between portal/server and the data store is failing on the local address.

I wonder what is the correct approach for the SSL certificate, I have another machine with the 10.4 installed and this kind of problem are nowhere to be found, Is someone using the 10.5 data store on a public url without problems?