topic Re: Move ArcGIS Server to new machine and licencing in ArcGIS Enterprise Questions

Move ArcGIS Server to new machine and licencing

MarkHoyland — Thu, 20 Oct 2016 05:48:30 GMT

We are moving our ArcGIS server from in house to a cloud environment.

In terms of licencing, can I have both running at same time while testing and configuring the cloud environment. ie can the cloud environment be authorized while the in house is still running?

The in house server will then be decommissioned once the cloud environment is running.

thanks,

Mark

Re: Move ArcGIS Server to new machine and licencing

DanPatterson_Retired — Thu, 20 Oct 2016 06:09:04 GMT

documentation including the pre-release versions

Installation Guides | ArcGIS for Server

Steps to get ArcGIS for Server up and running—Installation Guides (10.4.1) | ArcGIS for Server

Welcome to the ArcGIS for Server (Windows) installation guide—Installation Guides (10.4.1) | ArcGIS for Server

too many other variables need to be addressed, but they have steps and the new help topics.

Re: Move ArcGIS Server to new machine and licencing

MarkHoyland — Thu, 20 Oct 2016 06:19:03 GMT

Thanks Dan,I have seen the help, and know how to install, but it does not mention if I am able to authorize on a new machine while the other machine is still active.

Someone mentioned a need to pay for a 30 day licence while the transition is taking place.

So I am just questioning about the licence. Do I need to pay for a temporary licence, while migrating to a new server.

Re: Move ArcGIS Server to new machine and licencing

DerekLaw — Thu, 20 Oct 2016 06:48:39 GMT

Hi Mark,

Please discuss this with your local Esri account manager/Distributor or contact Esri Customer Service 1 (888) 377-4575.

Hope this helps,

Re: Move ArcGIS Server to new machine and licencing

RebeccaStrauch__GISP — Thu, 20 Oct 2016 15:27:12 GMT

To add to Derek's comment, also consider looking into an EDN license (ESRI Developer Network) which allows for testing and development (not production) on an annual basis (~1500/year, but licensed to ONE person).

Esri Developer Network (EDN)

However, as Derek mentioned, working with your account manager will help you find what is best for you specifics.

Re: Move ArcGIS Server to new machine and licencing

MarkHoyland — Thu, 20 Oct 2016 20:50:48 GMT

Thanks Derek.

so... "Please discuss this with your local Esri account manager/Distributor or contact Esri Customer Service 1 (888) 377-4575." = Yes it will cost you.

Re: Move ArcGIS Server to new machine and licencing

DerekLaw — Thu, 20 Oct 2016 23:11:54 GMT

Hi Mark,

Your interpretation of my answer is not quite correct. I am honestly not sure, hence why I suggested you discuss with your local Esri account manager/Distributor.

Hope this helps,

Re: Move ArcGIS Server to new machine and licencing

DanPatterson_Retired — Thu, 20 Oct 2016 23:20:45 GMT

Sounds like a good topic for inclusion in the help file links I provided... Whether or whether not, this is possible or possible but costs. That would be a useful inclusion. If you follow up Derek pass this on to the docs folks

Re: Move ArcGIS Server to new machine and licencing

RebeccaStrauch__GISP — Fri, 21 Oct 2016 00:09:58 GMT

Licensing is such a mixed bag and there are so many variations (i.e. education vs Feds vs non-US vs ELA v non-ELA-Master-Agreement, vs different government levels, vs private, just to name a few) that I think any definitive answer in a help doc would be impossible. Licensing of one-server, vs multiple, vs. staging, vs EDN, makes it even more complex. However, I've always found when talking to customer service, that they will work with you and suggest the least costly option for this time of thing, assuming you are a "customer in good standing", i.e. on maintenance.

In our situation, we do only have one production machine, but have several EDN licenses that we use for testing, caching, etc. The Production authorization by default only allows one activation, therefore, if it is allowed, it would require talking to your customer service rep (Esri account manager/distributor) anyway to authorize it on another machine . Typically they don't have "trial" or demo periods for Server software, but I'm talking as a customer only.

The EDN allows for multiple machines/authorizations, again for testing and development. I have not tried is on the cloud, so not sure how all that goes.

So, as Derek mention, talk to your rep. You'll never know unless you ask....and anything we users/customers say here re: licenses is really just opinion or our individual experiences....nothing official. my 2-cents.

Re: Move ArcGIS Server to new machine and licencing

MarkHoyland — Fri, 21 Oct 2016 00:27:12 GMT

haha, thanks Derek, Yes I am a bit cynical as it always seems to cost money when I talk to rep.

Just wanted to see if there was any sort of standard procedure before going to local rep.

Re: Move ArcGIS Server to new machine and licencing

DerekLaw — Fri, 21 Oct 2016 05:23:56 GMT

Hi Dan,

I think the first paragraph in Rebecca's post sums nicely why it would be very challenging to document licensing in the help.

Thanks for the assist Rebecca!

Re: Move ArcGIS Server to new machine and licencing

SimonSchütte_ct — Fri, 09 Jun 2023 09:47:24 GMT

Since this thread is one of the top results when searching for "ArcGIS Enterprise license" and "new machine", I am adding this post information for reference.

Look into failover licenses as mentioned here Re: Best practice to migrate ArcGIS Server seamles... - Esri Community
"You can acquire a failover license at no extra cost, as no requests are going to that failover environment. This is somewhat similar, as long as you don't run in that temporary migration status for long, I think you should be able to use the same license but again, contact your account manager for further clarification."