topic Re: ArcGIS Service Stops after GIS Server Reboot in ArcGIS Enterprise Questions

ArcGIS Service Stops after GIS Server Reboot

JuliaDalton — Thu, 11 Jul 2013 11:53:39 GMT

We're running ArcGIS Server 10.1 on a Windows 2008R2 server machine. Everytime we perform a server reboot, the ArcGIS Server Service does not start back correctly. We have to restart the service, even the License Manager Service b/f our site and GIS Applications will work again. Anyone else having this issue?

Re: ArcGIS Service Stops after GIS Server Reboot

MichaelVolz — Thu, 11 Jul 2013 13:46:12 GMT

In the General tab for the ArcGIS Server service, what do you have selected for the Startup type?

Re: ArcGIS Service Stops after GIS Server Reboot

JuliaDalton — Thu, 11 Jul 2013 14:45:45 GMT

automatic

It will say it's started, but the site will not work. You have to restart the service in order to get things running properly.

Re: ArcGIS Service Stops after GIS Server Reboot

MichaelVolz — Thu, 11 Jul 2013 14:55:38 GMT

Try using the Automatic (Delayed Start) option. That is what my test environment is set to, as my organization is in the process of upgrading to v10.1 (Large enterprise environment with tentacles into numerous non-GIS applications so upgrades are long and complicated).

No guarantee that this will solve the issue, but I believe this is the default value as I do not remember modifying this variable after installing AGS v10.1. I'm thinking that ESRI set this up purposely to be for a delayed start, as it takes time to wake up components of AGS.

Also, how often do you need to reboot your GIS server? I ask because I rarely have the need to reboot my production ArcGIS Server server (maybe once every 3-4 months). I also have my license manager on a separate server from my ArcGIS Server server, if its the License Manager that requires you to reboot your GIS server often.