topic Re: Publish feature service to AGOL failed in ArcGIS Enterprise Questions

Publish feature service to AGOL failed

KarenFolger — Sun, 23 Aug 2015 16:33:03 GMT

I was publishing a feature service merrily (doing the overwrite) until yesterday morning when it just failed. Somehow it's just gone in AGOL. Subsequent efforts to republish or even publish with a new name have also failed. It seems to be on the ESRI side. The message is:

"Packaging succeeded, but publishing failed. Failed to execute (UploadServiceDefinition). Please consult the GP Results Window for enhanced error description or contact your administrator for the server logs." The only error it gives in the GP log is

ERROR 999999: Error executing function. Failed to execute (UploadServiceDefinition).

Not very helpful.

I am using ArcMap 10.3.1 and the National Park Service Organizational account that was working yesterday morning.

Re: Publish feature service to AGOL failed

JayantaPoddar — Mon, 24 Aug 2015 06:21:19 GMT

Hi Karen,

Are you using custom style symbols in the layer? There was a known issue with ArcGIS 10.2.2, which is said to be fixed at 10.3 (So, this issue should not come up at 10.3.1).

NIM102485 - Unable to publish a hosted feature service or tile..

Try using standard symbols and publish it again. Let us know your observation.

Re: Publish feature service to AGOL failed

JayantaPoddar — Mon, 24 Aug 2015 06:35:09 GMT

Have you added ArcGIS Online connection in ArcGIS Administrator?

Open the ArcGIS administrator, click ADVANCED. Then open Manage Portal Connections and add the address for your AGOL organization. Once the connection is added, select it and Connect. Now try publishing your services.

Re: Publish feature service to AGOL failed

KarenFolger — Mon, 24 Aug 2015 15:56:43 GMT

I appreciate your reply but it's not to the error. Yes, I am signed into AGOL in ArcMap - otherwise it wouldn't start publishing to AGOL. It crashes on the server side publishing. I tried renaming to a new service name. Recreated the MXD from scratch. The thing is this was working - it just suddenly decided to fail on Saturday morning. It's a very simple service with 2 feature classes representing fires - points and polygons.

Re: Publish feature service to AGOL failed

KarenFolger — Mon, 24 Aug 2015 16:26:00 GMT

There are no Custom Symbols - it's all ESRI symbols. There is a multi-part polygon however. The message says Server Side publishing failed at the last step. It packages everything likes it's ready to publish and fails on what seems like the ESRI side.

Re: Publish feature service to AGOL failed

KarenFolger — Mon, 24 Aug 2015 16:30:14 GMT

Even more interesting - it published the Service Definition - it just doesn't create the Service.

Re: Publish feature service to AGOL failed

KarenFolger — Mon, 24 Aug 2015 16:59:02 GMT

It creates the Service Definition however and so when I try and publish out of AGOL in the web version I get the attached error - something about Base Tables.

Re: Publish feature service to AGOL failed

KarenFolger — Mon, 24 Aug 2015 18:53:47 GMT

I exported the data from SDE into a file gdb and it then published fine. However now there is a problem with our SDE DB that seems only to apply to AGOL and nothing else. Wish I knew what it was.

Re: Publish feature service to AGOL failed

PaulDavidson1 — Tue, 25 Aug 2015 02:13:09 GMT

Well, this is a long shot, but do you have a Feature Class named FIRE_CurrentYear_py?

Or is that something happening on the AGOL server side?

Just wondering about the _py since a .py file is a python source....

I've also had times where I've had to change Feature names with "_" to "-"

That was usually when I had mixed versions floating around.

Like a 10.1 database that I was touching with ArcMap 10.2.2 or higher...

Time for a help ticket with Esri?

Re: Publish feature service to AGOL failed

KarenFolger — Tue, 25 Aug 2015 14:49:33 GMT

I already have a help ticket into ESRI but I have yet to be contacted. That's an underscore not a ".". Everything I have is 10.3.1. The name of the feature class is correct in SQL Server. The real point of all this is that is was working. It just randomly decided not to work and I have no idea why.

Re: Publish feature service to AGOL failed

PaulDavidson1 — Tue, 25 Aug 2015 17:47:55 GMT

Other than digging through the OS and AGS logs and looking at any recent Windows updates...

It certainly seems like it's not on your end. I'd guess Esri pushed a change into AGOL and you caught a bug.

But if it were me, I'd try renaming the "FIRE_CurrentYear_py" to something else just to see if its at all related. That is after all, the only exact reference from which you've got to work.

Or pull "FIRE_CurrentYear_py" out and publish again to some temp FS up on AGOL?

Yes, I realize it's not a "." and there's no reason anyone should be looking at it is a code file.

But I can come up with a number of scenarios where someone got lazy and introduced some odd bug.

If(FC-Name[-2:]) = 'py' .....

It's grasping at straws but everyone once in awhile you actually get the thread that unravels it all.

I'm curious, where's the pic of the fire on your profile?

Re: Publish feature service to AGOL failed

KarenFolger — Tue, 25 Aug 2015 17:51:46 GMT

That was the Tehipite Fire in 2008 - Kings Canyon National Park - just east of the current Rough Fire.

Re: Publish feature service to AGOL failed

KarenFolger — Tue, 25 Aug 2015 17:54:16 GMT

Not so easy to "rename" since it's a feature class in Enterprise GDB that has internal ArcServer services off of it. I did export to a file gdb with the same feature class name and it published fine. I will export to another feature class and try publishing to a different name with a different name.

Re: Publish feature service to AGOL failed

PaulDavidson1 — Tue, 25 Aug 2015 18:46:21 GMT

Tehipite Dome in the right background?

Thought it looked familiar but the rock color being redish threw me.

Our air quality is incredibly hazy, looks like LA Basin on a bad day and we're 2-5 states away from it all.

They say >7 million acres burning across the west.

Unreal, very sad.

I saw where Kings canyon Lodge at Hume Lake burned.

I cannot imagine fighting fires in Kings. Too steep and rugged.

Those hot shots deserve medals.

Re: Publish feature service to AGOL failed

KarenFolger — Tue, 25 Aug 2015 18:51:00 GMT

That's it - incredibly fun flight that day. The air's pretty bad around here.

Re: Publish feature service to AGOL failed

KarenFolger — Mon, 31 Aug 2015 19:53:24 GMT

The "fix" to this was to manually take down the ArcGIS Service on the SDE data, kick off the users, do a compress, analyze datasets, and rebuild indexes. We were doing this with a script weekly but not sure if it was working. We did find some orphan replicas, posted data from a version and with the compress workflow this did the trick.