topic Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine in ArcGIS Enterprise Questions

Cannot connect to arcgis server 10.1 through arccatalog from my machine

JayDira — Tue, 11 Dec 2012 06:01:20 GMT

Hello,
We installed arcgis server 10.1 on its own server. On the GIS server I am able to connect to the server services through catalog. But, when I go to my local computer and try to connect to the server "http: servername:6080/arcgis" I get a error message: Error Proxy server got bad address from remote server (verify that server is running).
How will I be able to resolve this.
Thanks,

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

nicogis — Tue, 11 Dec 2012 06:45:56 GMT

on server is opened the port 6080?

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

PeterBuwembo — Wed, 12 Dec 2012 22:59:08 GMT

Did you configure the security for ArcGIS server 10.1 at all from ArcGIS server manager?
If you did, please make sure that the authentication tier is "GIS" if you want to use http://<server_name>:6080 in ArcCatalog
Configuring server to use the web tier requires you to use the web adaptor connection and not the going through the local
server port 6080.

Post back if this is not the case.

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

BoCastillo — Fri, 28 Dec 2012 19:28:41 GMT

buwembo,

I ran into this exact error message. I installed 10.1 used it for an hour and everything connected OK through ArcCatalog. I installed 10.1 SP1 and everything went down hill from there. I could no longer connect to ArcGISServer through ArcCatalog.

I've uninstalled/reinstalled 10.1 numerous times but I can't get past this error message.

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

KeG — Tue, 01 Jan 2013 14:17:22 GMT

try using ip instead of servername. could be a DNS issue

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

JohnAkal — Wed, 14 Aug 2013 13:12:32 GMT

any success with this problem?

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

NathanSommers — Mon, 19 Aug 2013 11:54:40 GMT

Good Morning,

I too have the issue of not being able to connect to ArcGIS Server from ArcCatalog, I get the same error message as Dira. I recently secured my server with https and prior to this I did not have an issue. I have tried connecting via https://myserver:6443/arcgis as well as http://myserver:6080/arcgis but with no luck.

I was wondering if anybody would be able to help me out?

Thanks,
Ian

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

ChadBenham — Tue, 03 Dec 2013 12:23:09 GMT

I had the same error message in catalog (proxy server error) though trying to connect to ArcGIS server 10.2 (I would assume 10.1 and 10.2 are similar enough in regards to connections).

With the help of one the IT security guys in my office we found out the firewall on the server (2008 R2) had been turned on. Turned it off, everything is connecting now. This might not solve everyone's connection issues, but it is something to consider.

Hope this helps.

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

NidhinKarthikeyan — Sun, 26 Jan 2014 17:44:41 GMT

Hi,

I just installed ArcGIS Server 10.2.1 and created a new service and everything works fine. I have 20 services which I had created in ArcGIS Server 10.2. I copied it from ArcGIS Server 10.2 directory (\arcgisserver\directories\arcgisoutput) and pasted it in 10.2.1 directory. Once the folder is transferred to new directory, I'm unable to connect to ArcGIS Server, either through ArcGIS Server manager/ArcCatalog. I receive the following error:
Proxy server got bad address from remote server (verify the server is running)

There is a technical article specific to this:
http://support.esri.com/en/knowledgebase/techarticles/detail/40799

However in my case, I'm not trying to create an administrative connection to older version of ArcGIS Server. I'm just trying to access the old map service which was created in 10.2, after copying it to 10.2.1 directory.

Thanks,

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

MarcoBoeringa — Mon, 27 Jan 2014 16:33:34 GMT

It is probably unrelated, but for what it is worth, there is at least one specific ArcGIS for Server 10.2.1 patch already available with an incomplete issue description:

ArcGIS 10.2.1 for Server Data License Compatibility Patch

I also see one reference in the Help to being unable to login to a Portal website after migration to 10.2.1:

I can't log in to the portal website after installing Portal for ArcGIS 10.2.1. What do I do?

There is also a NIM Bug reference to this proxy error related to having a link to the Geocoding services:

Bug NIM-098003 - ArcMap returns the following error, "Error: Proxy server got a bad address from remote server (verify the server is running)" when trying to connect to the ArcGIS Online Geocoding Service using http://geocode.arcgis.com/ArcGIS/services.

Lastly, I see a "Migration checklist" in the 10.2.1 Server Help for services from before 10.0. While this is not your case, there may be some reminders here of things to check after an upgrade:

Migration checklist

Also see the main page:
What to expect when migrating to ArcGIS 10.2.1 for Server
that actually says:
"ArcGIS 10.2.1 for Server is very similar in architecture and appearance to version 10.2, and can even be applied without uninstalling 10.2. Your services and applications should migrate seamlessly between 10.2 and 10.2.1."

Well... not in your case.

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

NidhinKarthikeyan — Mon, 27 Jan 2014 17:48:50 GMT

Thanks Marco. I'll install ArcGIS Server 10.2.1 in another machine and will check how it works.

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

FilipKrál — Mon, 14 Apr 2014 10:32:05 GMT

Hi, I keep getting that same message when trying to connect to server 10.2 from desktop 10.1 SP1:

'We were unable to connect to: <url>. Error: Proxy server got bad address from remote server (verify the server is running).'

I am using ArcGIS Server authentication tier.
I can establish user connection from desktop 10.1 to http://myserver/arcgis/services
I can establish user, publisher, and administrator connections from desktop 10.2 on myserver to http://myserver/arcgis.

Tried the following with firewall on the server switched off.
Using ip instead of computer name. However, since the name resolves for the user connection it should work for any other connection.
Using servername:6080 and without 6080 in the url - Web Adaptor has been configured and I tried switching 'Enable administrative access to your site through the Web Adaptor' on/off.

Observations:
Local connections from desktop 10.2 on myserver can be established using url with or without the port number.
When such local publisher or administrator connection is established, the url in the connection properties is then always
http://myserver/arcgis/admin (may include :6080)

I am quite sure I didn't set the security to require https; https://myserver:6443/arcgis didn't work anyway.
The help suggests that connections publishing from desktop 10.1 to server 10.2.2 is possible. Is this not the case for server 10.2?
Honestly I don't know what else to try so any hints will be much appreciated.
Filip.

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

BrianCulpepper — Thu, 31 Jul 2014 03:06:54 GMT

adding a few rules to Windows Firewall corrected this 'none connection' issue for me.

4 rules total: Inbound port 6080 TCP and UDP; Outbound port 6080 TCP and UDP

after those ports were open; connections could be established (in my case)

Win Server 2008 R2 - ArcGIS Server 10.2.2 Web Adapter configured but not SSL yet.

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

chandesrisbasile1 — Tue, 12 Aug 2014 15:18:00 GMT

Does HTTP use UDP - Stack Overflow‌

Re: Cannot connect to arcgis server 10.1 through arccatalog from my machine

BrentWood1 — Thu, 05 May 2016 14:49:52 GMT

I just upgraded to 10.4 and I secured my services like yours using https on port 6443. Did you find a resolution to this? I'm getting the same errors.

Thanks,

Brent