topic Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade in ArcGIS Enterprise Questions

Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

ScottSumners — Sun, 17 Feb 2019 02:14:51 GMT

While upgrading ArcGIS Server 10.5 to 10.6.1 I get this error: *Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade.* The server/site is not getting configured and I had to restore the server from a snapshot backup. Has anyone else had this issue? My setup on this particular server is ArcGIS Server 10.5 and Web Adaptor 10.5. arcgisserver

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

AJJohnson — Thu, 21 Feb 2019 20:44:56 GMT

You can attempt to install the ArcGIS Server Geoprocessing Service Startup Patch (ArcGIS Server Geoprocessing Service Startup Patch)

Error: Upgrade step 2 of 2: Failed. Refresh auto-deployed services during upgrade

Alternatively, you can try this workflow:

Run the 'Configure ArcGIS Server Account' utility and switch from local account to domain account (or vise versa). Manually give full-control permissions for the new account to the install directory (usually C:\Program Files\ArcGIS\Server), site directory (usually C:\arcgisserver) and Python 27 directory (usually C:\Python27).
Clear the browser cache and attempt site upgrade again.

If neither of these options resolve the issue I would then suggest reaching out to Esri Support if possible.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

vipulsoni — Sun, 07 Apr 2019 18:33:18 GMT

Hi,

The Geoprocessing patch does not apply for ArcGIS Server 10.6.1 and further the workarounds mentioned doesn't help.

This error of upgrade is mentioned in previous arcgis server releases also. then why it is still not properly fixed and it keeps coming up. a very bad experience for esri software users.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

vipulsoni — Mon, 08 Apr 2019 06:07:01 GMT

HI,

I was finally able to fix it. The error with the Geoprocessing services can be fixed by updating the I.E Version to IE 11.

Server - Windows 2008 R2.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

AllenScully — Wed, 07 Aug 2019 21:48:32 GMT

Hopping on to an answered thread, because I ran into this issue upgrading to 10.7.1 - using firefox as default browser, so it's not the IE issue. Additionally, there are no non-system GP services published on this server - just 2 map services and 2 feature services.

Wondering if there may be other causes/fixes for this issue

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

FrankMartin1 — Thu, 12 Sep 2019 20:24:22 GMT

I'm having the same issue with a 10.7.1 upgrade from 10.6.1. I'm using Chrome, and I only have one service running. I did make sure that the local account had full access to the Server, arcgisserver and python directories.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

AllenScully — Thu, 12 Sep 2019 20:30:53 GMT

Hi Frank -

In my case it was an error on my part with the account running the ArcGIS Server windows service. I used a local account accidentally (by not specifying the domain, it created a local account). Once I changed it to our usual admin Active Directory account, things were good to go. I would recommend that if you have the option - I've had issues with local accounts running AGS before, even when they have been given the correct rights on the necessary directories.

You'd still need to check on the privileges for the AD account though.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

FrankMartin1 — Thu, 12 Sep 2019 20:34:44 GMT

Hi Allen,

Thanks for the information. I'll see about switching to an AD account with the correct privileges. Hopefully, that will fix the problem.

Frank

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

AllenScully — Thu, 12 Sep 2019 20:38:42 GMT

We typically make sure that account is part of an admin group on the server instead of manually granting rights on specific directories - also, seems obvious but we've been burned before - make sure the AD account will be exempt from any mandatory password changes enforced at your organization.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

qnadeem — Tue, 17 Aug 2021 08:37:50 GMT

we recently upgraded ArcGIS Server from 10.4.1 to 10.8.1 and encountered the same problem. after reading this thread, i checked my ArcGIS Server Service Account, and found that it is pointing as local account where as I use the domain account. account was like (.\myuser@mydomain.com) I changed it back to (myuser@mydomain.com) and installed the latest FireFox web Browser, and upgrade the site in FireFox and site was upgraded.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

RoySanderfur — Fri, 06 Jun 2025 16:09:56 GMT

I'm going to necro this post because I had the same issue on Server 2022, upgrading from 11.3 to 11.5.

My default browser was Chrome and I was getting the error. Clearing cache and restarting the server didn't help.

I opened the link in Edge (native version to Server 2022) and it ran with no issue and completed the upgrade.

I'm now able to access the manager in both Chrome and Edge.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

valenj88 — Sat, 13 Sep 2025 04:55:28 GMT

Funny because I was getting this issue in Edge, swapped to Chrome and only then did the upgrade work. Strange.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

PhilippeVDV — Mon, 29 Sep 2025 15:44:22 GMT

@RoySanderfur and @valenj88 : can you confirm that after the upgrade to 11.5 you both see the DynamicMappingHost service in the System folder in ArcGIS Server Manager? And that the GeoAnalyticsTools service is NOT present anymore in the System folder? I also switched to another browser after facing this error and it LOOKED like the upgrade of the system services continued and ArcGIS Server was upgraded correctly. However, when comparing with other 11.5 deployments that didn't face this error while upgrading, it became clear to us that the System services are not ok at all. I'm talking now about DynamicMappingHost & GeoAnalyticsTools, but there are more differences. So really curious what you guys see.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

valenj88 — Mon, 29 Sep 2025 17:37:11 GMT

I do see the DynamicMappingHost service in the System folder.

I do not see the GeoAnalyticsTools service.

Everything is working just fine for us since the upgrade though. Feel free to DM me if you'd like me to check on other things in our environment.

Re: Upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade

PhilippeVDV — Mon, 29 Sep 2025 18:14:38 GMT

Thanks for your feedback @valenj88 . Then it seems indeed that for your situation, a switch of the browser did the trick. For us it does not work unfortunately and Esri inc support has no clue so far