AGOL Collaboration workspace not displaying in Portal Collaboration

ChristopherJennings4 — Tue, 22 Sep 2020 17:29:15 GMT

I have created a new workspace on AGOL but it does not show in Portal to join workspace. What troubleshooting scenarios should I attempt? I have created prior workspaces to Portal before.

AGOL workspaces:

Portal Workspaces:

All the workspaces were manually synced.

Re: AGOL Collaboration workspace not displaying in Portal Collaboration

Anonymous User — Fri, 25 Sep 2020 17:24:46 GMT

Hi Christopher!

Sometimes workspaces can take a couple of minutes to register in the other environments. If you are still seeing this issue, can you navigate to the workspace in ArcGIS Online > click the cog > select edit workspace? On step 4 will be a list of guests, if you can confirm Enterprise is listed there. You can also click into the workspace and see the status of the guest.

One other angle is to navigate to the view guests tab, just to make sure the Enterprise environment is still listed there. If you select edit guest organization, you should be able to see the list of workspaces that guest is able to access.

topic Re: AGOL Collaboration workspace not displaying in Portal Collaboration in ArcGIS Enterprise Questions

AGOL Collaboration workspace not displaying in Portal Collaboration

Re: AGOL Collaboration workspace not displaying in Portal Collaboration