topic Unable to decrypt request parameters Error message in ArcGIS Enterprise Questions

Unable to decrypt request parameters Error message

TimDine — Fri, 11 Jan 2013 11:19:15 GMT

I uninstalled and tried to reinstall ArcGIS Server 10.1. On reinstallation I reached the create site option. I didn't have a useful site on the server, but the folders from a previous attempt were still on the server (c:\arcgisserver\directories c:\arcgisserver\config-store). When I attempted to create a new site it failed with "Unable to decrypt request parameters". Deleting the folders then creating the new site solved the issue.

I didn't see the error message on the forum so here is is with a quick solution.

Re: Unable to decrypt request parameters Error message

BubbaHey — Tue, 15 Jan 2013 16:08:37 GMT

I've seen it before. No quick solution. What I had to do is uninstall, then delete the arcgisserver folder (and subfolders), then reinstall. If anyone has a better solution, please post.

Re: Unable to decrypt request parameters Error message

RichardWatson — Sat, 23 Feb 2013 20:48:15 GMT

My guess is that there is an inconsistent encryption key.

It goes like this:

Sender encrypts information, e.g. credentials using key 1

Receiver tries to decrypt using key 2

I am guessing that this is a symptom of a dyslexic configuration, i.e. some old and some new.

Best to clean it out and start over.

Re: Unable to decrypt request parameters Error message

ANTONIOHERRERA_PRIOR — Fri, 17 Jan 2020 15:37:30 GMT

I solved it in the following way, the arcgis account that is created during the installation, I added it to the group of administrators, then I logged in with the arcgis account and I was able to successfully create the site. Really very simple