topic Re: can not add arcgis server on webhost in ArcGIS Enterprise Questions

can not add arcgis server on webhost

Thanh_LeNguyen — Thu, 27 Jun 2013 20:16:01 GMT

Dear all

I already install ArcGis server 10.1, and it work with localhost very good,

But when I add ArcGis server on, can not add and show the error like picture below

[ATTACH=CONFIG]25561[/ATTACH]

I use Username and password of site management (that logging to Cpanel)

Something wrong with me, please help,

Thanh so much

Re: can not add arcgis server on webhost

RichardWatson — Sat, 29 Jun 2013 16:59:15 GMT

Ping the machine with the port number from the machine that you are using to connect to ArcGIS Server, i.e. imetos.com:6080:

http://technet.microsoft.com/en-us/sysinternals/jj729731.aspx

If that does not work then that is your problem. Either the machine cannot be found (or is down) or the port is not open (firewall).

Re: can not add arcgis server on webhost

Thanh_LeNguyen — Sun, 30 Jun 2013 02:54:27 GMT

Thank you so much rlwatson,

But I have more problem is I don't know how to open port 6080 on firewall,

I already disable firewall on windows and on antivirus program.

Please teach me how to open port 6080

Thank again

Re: can not add arcgis server on webhost

RichardWatson — Sun, 30 Jun 2013 09:22:23 GMT

Please post the results of running the utility I discussed against:

imetos.com

imetos.com:6080

Re: can not add arcgis server on webhost

Thanh_LeNguyen — Sun, 30 Jun 2013 10:03:33 GMT

Dear Watson,

Here are result with and without 6080

[ATTACH=CONFIG]25601[/ATTACH]

[ATTACH=CONFIG]25602[/ATTACH]

When I use online port scan: it show that error 112.78.2..... isn't responding on port 6080 ()

So I thing the most important is open port, but until now, it's impossible mission

Thank for you help.

Re: can not add arcgis server on webhost

RichardWatson — Sun, 30 Jun 2013 10:45:57 GMT

I asked you to run the psping utility against the server with no port and the server with the port specified. What you gave me was something else.

I am not convinced that the machine itself is even reachable. If it is and the issue is that port 6080 is simply being blocked then my advice would be to edit the firewall but you already indicated that you turned the firewall off.

Re: can not add arcgis server on webhost

Thanh_LeNguyen — Sun, 30 Jun 2013 13:14:18 GMT

Dear Watson,

Sorry about my mistake,

I post the result agian

[ATTACH=CONFIG]25603[/ATTACH]

[ATTACH=CONFIG]25604[/ATTACH]

thank so much

Re: can not add arcgis server on webhost

RichardWatson — Sun, 30 Jun 2013 13:50:34 GMT

If you turned the firewall on the machine off then it should be off. I can only speculate that the request is somehow being routed though some other machine which has a firewall.

Can you provide any insights with regards to the network layout/configuration?

Perhaps you can run a traceroute to the machine.

Re: can not add arcgis server on webhost

Thanh_LeNguyen — Sun, 30 Jun 2013 14:24:04 GMT

Dear Watson,

I don't know to much about network, so that could you specify detail about configuration, I will search and provide for you.

Thank again