topic Re: Problem moving config-store in ArcGIS Enterprise Questions

Problem moving config-store

ArthurAbbie — Wed, 06 Mar 2013 12:59:06 GMT

Hi all,

Server 10.1 sp1, win2008r2, vmware, site has 3 servers in 2 clusters.

I am trying to move our config-store from one network share to another using Server Manager. It tells me it is 'Copying site configurations to the new configuration store'.

Then, after a while, I get an error saying 'Another administrative operation is currently accessing the store. Please try again later.' Error code in the log is 6540 - Failed to update the config store... mmhm... helpful...

I have tried again later quite a few times... with services started and stopped - always the same error.

Most of the config-store files/folders do seem to get copied ok but can't be 100% sure of that.

Anyone else had this happening? Any ideas how to fix? What am I missing?

Thanks,
Arth.

Re: Problem moving config-store

AndrewHaigh — Tue, 26 Mar 2013 07:02:36 GMT

Hi,

I don't quite have the same problem but I do get the same error message.

Basically I am attempting to configure a Site with multiple servers (on Red Hat Linux) with the Configuration Store and Server Directories stored on an NFS filesystem. When I try and create the site, I get the same error you describe.

I'm looking at this with ESRI (UK) and if get anything useful I'll let you know.

Andrew

Re: Problem moving config-store

TomMagdaleno — Tue, 26 Mar 2013 14:06:13 GMT

Could you try doing a fresh install on the new server, then copying the everything from the Services folder over?

Re: Problem moving config-store

AndrewHaigh — Wed, 27 Mar 2013 08:34:02 GMT

Hmm,

My problem is slightly different in that I can't create the configuration store on the NFS file system, it fails with the 'Another administrative operation is currently accessing the store. Please try again later.' message.

I can create a configuration store on the local file system but if I then copy it on to the NFS file system, ArcGIS Server fails to start an no logs are generated to indicate the cause of failure.

Re: Problem moving config-store

ArthurAbbie — Thu, 28 Mar 2013 14:48:30 GMT

@ahaigh:

has the account your ArcGIS is running under definitely got all required permissions to the NFS filesytem?

I was thinking of trying just manually moving the config-store next but maybe not now 🙂

Thought - AGS needs to know the path to the config-store, that can't be held -in- the config-store so where is it held? init or config file? Registry in Windows? So..might manually moving the config-store, change path setting and finally re-start AGS work?

@tomsriv:

We don't have a different server to install on. I'd rather not re-install on existing as there are 3 servers / 2 clusters already in the site, different services in each cluster etc. I'm sure I'd lose something and have to go through the whole setup again.

Also ESRI/ArcGIS Help says it's easy so their way -must- work... umm, mustn't it?... 🙂

Thanks,
Arth.

Re: Problem moving config-store

AndrewHaigh — Thu, 04 Apr 2013 12:42:28 GMT

Hi,

Just thought I'd let you know we'd got to the bottom of the issue, as described below:

The initial NFS configuration worked OK from the OS level. User arcgis was able to read/write files over NFS from the Application servers to the Cluster. However, from the Application level, NFS did not appear to work as expected.

From our testing, we found iptables (Linux Firewall) was causing the issue. By enabling verbose logging, I found NFS Locking was being blocked.

By adding an additional rule to iptables to allow NFS Locking through, everything from the Application level now works as expected.

Andrew

Re: Problem moving config-store

ArthurAbbie — Wed, 24 Apr 2013 08:41:53 GMT

Hi,

I've given up.

Managed to move the config using Win Explorer for the folders/files then Manager to update settings, this worked ok in that the site functions but I can't move it again (anywhere) using Manager because of 'name is null' errors.

Tried creating a simple one-server site with config on first share and could move config anywhere including to/from the problem shares...

We're blaming 'something about the original share' for now.

Thanks for thinking about this.

Arth.

Re: Problem moving config-store

MasterAdmin — Fri, 07 Jun 2013 00:40:32 GMT

Thought - AGS needs to know the path to the config-store, that can't be held -in- the config-store so where is it held? init or config file? Registry in Windows? So..might manually moving the config-store, change path setting and finally re-start AGS work?

Hello, does anyone know the location of this setting; we are having a similar issue.

Thanks

Re: Problem moving config-store

EmmanuelFournaux — Mon, 20 Jan 2014 11:54:59 GMT

Finally, I've found the config file where the path to the config-store is specified :
"C:\Program Files\ArcGIS\Server\framework\etc\config-store-connection.xml"

Change path setting and finally re-start AGS work for me 🙂

Re: Problem moving config-store

BryanKaraffa — Wed, 05 Nov 2014 20:25:18 GMT

Arthur Abbie wrote:

Hi all,

Server 10.1 sp1, win2008r2, vmware, site has 3 servers in 2 clusters.

I am trying to move our config-store from one network share to another using Server Manager. It tells me it is 'Copying site configurations to the new configuration store'.

Then, after a while, I get an error saying 'Another administrative operation is currently accessing the store. Please try again later.' Error code in the log is 6540 - Failed to update the config store... mmhm... helpful...

I have tried again later quite a few times... with services started and stopped - always the same error.

Most of the config-store files/folders do seem to get copied ok but can't be 100% sure of that.

Anyone else had this happening? Any ideas how to fix? What am I missing?

Thanks,
Arth.

I too am experiencing this exact same issue. Trying to move the configuration store and am receiving the error "name is null" after a while. It appears like it copies the files alright to the new destination, however it does not complete successfully and the configuration path is never changes.

We are running a single GIS server (not clustered) and I have even tried setting the configuration path to "C:\arcgisserver\config-store" and receive the same error.

Help is appreciated if anybody has overcome this issue!

Re: Problem moving config-store

TobiasFimpel1 — Sun, 09 Nov 2014 04:38:31 GMT

I'm experiencing the same issue: receiving the error "name is null" when trying to move the config store. Previously noted workaround to change configuration path in xml files do not solve the problem for me. Any help appreciated, thanks!

Re: Problem moving config-store

TobiasFimpel1 — Sun, 09 Nov 2014 04:40:54 GMT

Emmanuel, After applying this workaround are you able to publish new services (without anything being written to the old config store location)?