topic Re: identify button result return speed on 10.0 vs 10.2 in ArcGIS Enterprise Questions

identify button result return speed on 10.0 vs 10.2

NancyGnanicys — Fri, 16 Aug 2013 19:08:39 GMT

I am using ArcMap 10.2 and connected to two servers, one using 10.0 and one running 10.2. The one running 10.2 is a brand new server machine and am wondering if there is something I can do to make the identify results of my property layer appear faster. Right now if I switch the result selection for just the 10.0 property layer I get results in the blink of an eye. If I do the same for 10.2, it takes approximately 4 ~5 seconds for any results to appear. Being that it is a new machine and was spec-ed out to be better than the old server I'd like to know if there is anything I can do/check to make data return faster. I have everything set up the same as the old one machine so it seems odd that it would run slow. Any suggestions greatly appreciated.

[ATTACH=CONFIG]26763[/ATTACH]

Re: identify button result return speed on 10.0 vs 10.2

NancyGnanicys — Mon, 19 Aug 2013 17:38:38 GMT

How would a video card's specs affect performance on client arcmap users? Still trying to figure out how to boost speed and perfomance for the client arcmap users.

Found this post for the video card. Will check to see if this is my problem or not.
http://forums.arcgis.com/threads/33701-Is-a-Graphics-Card-required-in-the-Server

Re: identify button result return speed on 10.0 vs 10.2

YungKaiChin — Wed, 21 Aug 2013 20:49:02 GMT

Just want to say that we are also experiencing the same thing.
I also saw a few complains on twitter.
Sometimes we even see "Not Responding" in the title, but it would solve itself a few seconds later.
(It usually takes less than one second on 10.1 or earlier.)

It is a lot slower to connect to GDBs and GIS servers, and I don't think it is video card related.

Re: identify button result return speed on 10.0 vs 10.2

NancyGnanicys — Thu, 22 Aug 2013 12:51:07 GMT

I agree with on it only have taken one second in 10.1 and prior. I too noticed that I see the 'not responding' in the application more frequently than before. I'm going to rebuild all the indexes and see if that helps performance, will keep you posted.

http://resources.arcgis.com/en/help/main/10.1/index.html#//00170000014w000000