topic Re: Access to web sites locked down after installing ArcGIS for server in ArcGIS Enterprise Questions

Access to web sites locked down after installing ArcGIS for server

F__BenGrieger — Tue, 26 Jun 2012 20:15:56 GMT

I just set up a new instance on EC2 to create a GIS server. Windows server 2008, SQL server standard, IIS. I got the server up and running easily and the default web page going effortlessly and I could access it from anywhere as you would expect. I tested it from multiple locations (from itself, from my home computer, and from a server sitting in our rack room).

I then installed Desktop and sde. Everything still OK. Then Server and web adapter- had a few glitches, but everything seems to be installed and licensed OK now. Then, I suddenly can't get to any web sites on the server; it says I don't have permission. If I log into arcgis Manager on the new server, I can preview the sample World Cities site, but I can't access it from anywhere else, even though it is set to be publicly available. I can't access the default site in wwwroot at all either. I tried uninstalling the web adapter, but the problem persists.

Nothing was changed in my security group on my Amazon VPC. and I haven't touched any of the IIS settings or changed permissions on any folders. This was a clean install on a new blank instance the only thing I've done is startup the instance, put some static site files in wwwroot (which I have done many times on other machines), and install the GIS software. It was working fine until I installed ArcGIS for Server. Any ideas what the install of ArcGIS for Server might have changed to cause this?
Thank you!

Re: Access to web sites locked down after installing ArcGIS for server

Anonymous User — Thu, 28 Jun 2012 16:18:17 GMT

Hey Ben,

First, just want to make sure you know that we also release an ArcGIS Server AMI. We installed and certified ArcGIS Server on it. We also have Desktop installed on it.

For the issue you run into, I have some quick questions:

* Did you install Web adaptor first, or ArcGIS Server first?
* Is ArcGIS Server port (6080) works? Could you connect to http://<machine name>:6080?
* Your IIS totally not working now, right? you can't access http://<machine name>/ which was working fine before you install Web Adaptor/ArcGIS Server, right?

Thanks,
Cherry

Re: Access to web sites locked down after installing ArcGIS for server

F__BenGrieger — Thu, 28 Jun 2012 17:38:19 GMT

Cherry,

I probably should have asked for the AMI. I thought I would learn more about the new 10.1 by setting it up myself. With the redesign of server, I need to get up to speed. Anyway, to your questions:

* Did you install Web adaptor first, or ArcGIS Server first? Server first.
* Is ArcGIS Server port (6080) works? Could you connect to http://<machine name>:6080? 6080 works: i can get to arcgis manager if I'm on the server and access it as localhost. From other machines I can't access 6080 or 80.
* Your IIS totally not working now, right? you can't access http://<machine name>/ which was working fine before you install Web Adaptor/ArcGIS Server, right? right

so how do I get one of those AMI's?

Thank you for your help

Re: Access to web sites locked down after installing ArcGIS for server

MarwaMabrouk — Fri, 29 Jun 2012 16:53:23 GMT

If you have an ArcGIS 10.1 for Server license then you can call customer care and ask to get the latest AMIs shared to your Amazon account.

Re: Access to web sites locked down after installing ArcGIS for server

BubbaHey — Wed, 11 Jul 2012 13:43:00 GMT

I have seen some security settings affect the web adaptor, for example if set to web tier authentication - this will cause problems