topic Re: Installing a Server Extension (SOE) in ArcGIS Enterprise Questions

Installing a Server Extension (SOE)

JoeBorgione — Tue, 07 Jul 2015 20:20:47 GMT

I'm trying to install a custom 3rd party extension (xxx.soe) through server manager on a Standard Enterprise Instance version 10.2.2. I have created a site user within an administrator role. However, when I try to install the .soe it does not install. It just sits there with an hour glass for as long as I leave it (1 hour +). I emailed the .soe back to the developer and he can install the exact copy I can't.

Is there something painfully obvious that I might be missing?

Re: Installing a Server Extension (SOE)

ErinBrimhall — Wed, 08 Jul 2015 15:47:19 GMT

Hi Joe,

Typically when I've seen the UI hang-up during SOE registration it was because the web browser security was preventing active scripting. Try loosening up your browser/scripting security and see if that helps.

Re: Installing a Server Extension (SOE)

JoeBorgione — Wed, 08 Jul 2015 16:57:37 GMT

Thanks Erin- when I get back to the client site I'll give that a try and report back.

Re: Installing a Server Extension (SOE)

JoeBorgione — Mon, 13 Jul 2015 15:06:29 GMT

Erin- I shut down IE Enhanced Security options as detailed in the help. But now when I double click the .soe file, I get a dialogue that asks me to Open, Save or Save As. It doesn't appear to want to install....

Edited a few minutes later....

Total user error. I was trying to double click on the .soe file. Duh... Once I remembered to go back to server manager, it installed no problem.

Thanks!!

Re: Installing a Server Extension (SOE)

ErinBrimhall — Mon, 13 Jul 2015 15:44:10 GMT

Excellent, glad you got this working!