topic Re: Cannot configure HTTPS in ArcGIS Enterprise Questions

Cannot configure HTTPS

JerryGarcia — Sun, 22 Mar 2015 21:10:36 GMT

I cannot successfully configure AGS with HTTPS.

With the selfsignedcertificate or one that I create, when I choose "HTTP and HTTPS", the server properties never change. It always stays HTTP only.

I cannot get past step 4 below. Please see my attached screenshots. I appreciate any help. Thanks!

Re: Cannot configure HTTPS

JayantaPoddar — Mon, 23 Mar 2015 09:59:04 GMT

Hi Jerry,

Did you bind the SSL (https) site to port 443?

Re: Cannot configure HTTPS

JerryGarcia — Mon, 23 Mar 2015 13:16:27 GMT

This step is not in the following directions?

Enabling SSL on ArcGIS Server when accessed through the ArcGIS Web Adaptor

http://resources.arcgis.com/en/help/main/10.2/index.html#//015400000600000000

I cannot verify Step 4 below with the selfsignedcertificate or my own that I create.

Enable SSL for your site

Steps:

Log in to the ArcGIS Server Administrator Directory at http://gisserver.domain.com:6080/arcgis/admin.
Browse to security > config > update.
For the Protocol parameter, choose the HTTP and HTTPS option and click Update. This will automatically restart your ArcGIS Server site.
After your site is restarted, verify that you are able to access the URL https://gisserver.domain.com:6443/arcgis/admin. If you do not get a response from this URL, ArcGIS Server was unable to use the specified SSL certificate. Check your SSL certificate and configure ArcGIS Server to use a new or different SSL certificate.
If you are able to access the URL https://gisserver.domain.com:6443/arcgis/admin, browse to security > config > update.
For the Protocol parameter, choose the HTTPS Only option and click Update. ArcGIS Server is restarted.
Once the server restarts, test that you can access the HTTPS URL of ArcGIS Server, for example, https://gisserver.domain.com:6443/arcgis/rest/services.

Re: Cannot configure HTTPS

JerryGarcia — Tue, 24 Mar 2015 14:48:38 GMT

I am still having problems. Is the dash in the server name an issue? Should I rename the server? All suggestions welcome. Thanks!

Re: Cannot configure HTTPS

JerryGarcia — Thu, 26 Mar 2015 19:55:18 GMT

Help. Certs/SSL/HTTPS not working.

Re: Cannot configure HTTPS

JasonStanton__GISP — Fri, 27 Mar 2015 12:47:21 GMT

From what I remember SSL doesn't like self-signed certs. Is it possible that your browser is just not letting you see it? What do you see when you go to http://gisserver.domain.com:6080/arcgis/admin?...anything? Have you tried with different browsers? Can you send a screen shot or two?

Re: Cannot configure HTTPS

TravisSaladino — Fri, 27 Mar 2015 17:16:35 GMT

Hi Jerry

The dash in the name of the server shouldn't be impacting this issue.

When you try to access the site's Administrator Directory through https at port 6443, what happens? You you get an error in response or does the URL "revert" back to the http address at port 6080?

Re: Cannot configure HTTPS

KennethOGuinn — Fri, 27 Mar 2015 23:12:18 GMT

Hi Jerry,

Thanks for all the screenshots, it really helps the troubleshooting process!

Would you mind elaborating a bit more on what you mean by you cannot get past step 4?

Based on the screen shots it looks like you have successfully told the machine to use the "cert" certificate, though in the other screenshot it looks like your security settings are currently set to "HTTP Only"

Is there an issue toggling the setting from "HTTP Only" to "HTTP and HTTPS"?

If you haven't done so yet, you will want to go to http://win-3ve1pkt1fl2:6080/arcgis/admin/security/config and select the Update link at the bottom of the page, and toggle that setting to tell the ArcGIS Server to now use HTTPS.

I do want to mention that part of this process will stop and start the ArcGIS Server, so services will briefly be unavailable when toggling this setting.

Thanks and look forward to hearing back!