idea ArcGIS Pro usage logging for licenselevel and add-on apps/extentions in ArcGIS Enterprise Ideas

ArcGIS Pro usage logging for licenselevel and add-on apps/extentions

BartWolf — Mon, 19 May 2025 15:16:59 GMT

As we are migrating from “Concurrent-Use” to “Named-Use” we want the ability to monitor:
-which (and how often and how long) “Gis-professional” or “Professional-plus” functionality a user is actually using according to his license level
-which (and how often and how long) add-on apps/extensions are being used..

With concurrent-use our users (800 Pro-users) could manage their own licenses. With poor availability we were able to message users to close extensions or downgrade to a lower license level.
With “Named-Use” we have no clue if a user is still using his granted license level or addon privileges.
Having this data available we could optimize license deployment.

Further we'd like the ability to have the duration of our users ArcGIS-Pro sessions.

It would be nice if this idea could be incorporated in a standard administrative reports and the API (python/rest).

Here two examples of the desired output tables for license level and Add-on licenses.

log interval:	Daily/Weekly/Monthly/Quarter/Year

Username	Licenselevel	datetime	count**	duration	Functionality*
user1	Plus	19-5-2025 17:02	10	3	Generate elevation data and orthomosaics from image collections
user2	Standard	19-5-2025 17:02	2	6	Create and manage enterprise geodatabases
user3	Standard	19-5-2025 17:02	1	3	Create and manage traditional and branch versioned data

*	From the license level matrix https://pro.arcgis.com/en/pro-app/latest/get-started/license-levels.htm
**	Number of times a user has used level-specific functionalities within the choosen interval

log interval:	Daily/Weekly/Monthly/Quarter/Year

Username	AddOn	datetime	count***	duration
User1	Data interoprability	19-5-2025 17:02	8	3
User2	Spatial Analyst	19-5-2025 17:02	100	40
user3	Network analyst	19-5-2025 17:02	15	12

***	Number of times a user has used Addon-specific functionalities within the choosen interval

Re: ArcGIS Pro usage logging for licenselevel and add-on apps/extentions

BrendanHall_Sewall — Mon, 23 Jun 2025 19:00:55 GMT

We are also making a similar evaluation. Have you had any success in tracking which add-on apps/extensions are being used?

Re: ArcGIS Pro usage logging for licenselevel and add-on apps/extentions

BartWolf — Tue, 24 Jun 2025 10:22:23 GMT

No nothing yet. Hope Esri will provide extended monitoring options in future releases..

Re: ArcGIS Pro usage logging for licenselevel and add-on apps/extentions

AANDCGeomatics — Mon, 03 Nov 2025 16:28:55 GMT

We used OpenLM to monitor/track license usage on the LM. Now, with named-user licensing on Portal, OpenLM can't be used and the License Activity page on Portal is too basic. We need to know who is using Pro and how often, so we can determine how many named-user licenses we actually need. Better reporting on Portal and more information from the API would be useful. Now all we can get is a user's lat login nad there's no way to know if that was in Pro or a browser.

Re: ArcGIS Pro usage logging for licenselevel and add-on apps/extentions

tleeming — Thu, 29 Jan 2026 06:18:29 GMT

This is important for us too. We are currently investigating putting our Portal into debug logging mode and getting the licence checkout information from there - not ideal.

Re: ArcGIS Pro usage logging for licenselevel and add-on apps/extentions

RandyKreuziger1 — Wed, 06 May 2026 16:50:21 GMT

Yes, ESRI needs to make more usable interfaces / dashboards with what's been mentioned above!