topic Re: Server ImportSite coming back with htppsS error in ArcGIS Enterprise in the cloud Questions

Server ImportSite coming back with htppsS error

CW-GIS — Fri, 14 Nov 2025 16:47:34 GMT

We are migrating to a new machine, but when I do import site for Server, I am getting this error about httpss:

I do not enter https anywhere (that I know of)

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Import site failed with the following error. Failed to synchronize machine 'USAAZ-SERV01P.NA.CUSHWAKE.GBL' with the site. Failed to update the security configuration. Exception Could not connect to the ArcGIS component at URL 'httpss://USAAZ-SERV01P.NA.CUSHWAKE.GBL:6443/arcgis/admin/local/manageHandler'. The ArcGIS component on that machine may not be running or the machine may not be reachable at this time.Error: unknown protocol: httpss. You can attempt the synchronization again by using the synchronize Administrative REST API on the server machine resource. Failed to update the security configuration. Exception Could not connect to the ArcGIS component at URL 'httpss://USAAZ-SERV01P.NA.CUSHWAKE.GBL:6443/arcgis/admin/local/manageHandler'. The ArcGIS component on that machine may not be running or the machine may not be reachable at this time.Error: unknown protocol: httpss

Re: Server ImportSite coming back with htppsS error

CodyPatterson — Fri, 14 Nov 2025 17:18:33 GMT

Hey @CW-GIS

You're entering your URL as httpss instead of https, try this:

https://USAAZ-SERV01P.NA.CUSHWAKE.GBL:6443

Cody

Re: Server ImportSite coming back with htppsS error

CW-GIS — Fri, 14 Nov 2025 17:33:14 GMT

@CodyPatterson

But I am not entering in the URL at all. This is all I am doing:

Re: Server ImportSite coming back with htppsS error

CodyPatterson — Fri, 14 Nov 2025 18:04:43 GMT

Hey @CW-GIS

This is pretty strange! It's definitely something with it thinking that the URL starts with HTTPSS, but where does it get that from! Looking at similar errors, none appear to have the httpss problem, are you able to generate a new agssite file?

This may be something for Esri support, as they would be able to diagnose the internals of the issue since it may be a bug or corruption thing! I did notice that your drive letter appears to be S, would it be possible to change it to another drive? I know it's a long shot but that's the only other S I see!

Cody

Re: Server ImportSite coming back with htppsS error

CW-GIS — Sat, 15 Nov 2025 00:02:21 GMT

Changed it to a different drive (non S) and it worked