https://community.esri.com/t5/arcgis-enterprise-in-the-cloud-questions/failed-to-find-network-path-when-installing/m-p/1385694#M738 <P>Here is a very technical question that our office cannot seem to find an answer for. We are attempting to install Enterprise components (Portal, Server, Data Store) on a Windows 2022 Server machine that is hosted in AWS. I, logged in with my personal credentials, run the installer as an Administrator and then get to the screen where I need to input an account to run the service. We have a dedicated service account that we input (domain\name) with the password, but when I go to hit Next, the installer gives an error saying "Network path not found". We retried the process by logging into the machine with an account that has elevated permissions (administrator on the domain) and installer worked fine. We compared the two processes with Wireshark, and noticed that a SAMR request was being blocked when I used my personal account for the installer.</P><P>Does anyone know precisely what the ESRI installer is using my account for when reaching back and looking into the AD? We assume it's just trying to use my account to Read/verify that the service account exists, but we need to be sure that the installer isn't trying to Write anything to the AD or update something. We've tried a bunch of things relating to Group Policies, OUs, etc. but nothing seems to work. We have a few workarounds that we can use, but some of our security teams are really interested now in what exactly the installer is trying to do in the AD. Anyone have any ideas or seen something like this before?</P> Thu, 22 Feb 2024 20:52:15 GMT GrantSmith122 2024-02-22T20:52:15Z https://community.esri.com/t5/arcgis-enterprise-in-the-cloud-questions/failed-to-find-network-path-when-installing/m-p/1385694#M738 <P>Here is a very technical question that our office cannot seem to find an answer for. We are attempting to install Enterprise components (Portal, Server, Data Store) on a Windows 2022 Server machine that is hosted in AWS. I, logged in with my personal credentials, run the installer as an Administrator and then get to the screen where I need to input an account to run the service. We have a dedicated service account that we input (domain\name) with the password, but when I go to hit Next, the installer gives an error saying "Network path not found". We retried the process by logging into the machine with an account that has elevated permissions (administrator on the domain) and installer worked fine. We compared the two processes with Wireshark, and noticed that a SAMR request was being blocked when I used my personal account for the installer.</P><P>Does anyone know precisely what the ESRI installer is using my account for when reaching back and looking into the AD? We assume it's just trying to use my account to Read/verify that the service account exists, but we need to be sure that the installer isn't trying to Write anything to the AD or update something. We've tried a bunch of things relating to Group Policies, OUs, etc. but nothing seems to work. We have a few workarounds that we can use, but some of our security teams are really interested now in what exactly the installer is trying to do in the AD. Anyone have any ideas or seen something like this before?</P> Thu, 22 Feb 2024 20:52:15 GMT https://community.esri.com/t5/arcgis-enterprise-in-the-cloud-questions/failed-to-find-network-path-when-installing/m-p/1385694#M738 GrantSmith122 2024-02-22T20:52:15Z https://community.esri.com/t5/arcgis-enterprise-in-the-cloud-questions/failed-to-find-network-path-when-installing/m-p/1391225#M750 <P>Here's a stab in the dark based on other Esri documentation for setting up IWA. This also utilises a domain account to peer into AD:&nbsp;</P><UL><LI><A href="https://enterprise.arcgis.com/en/portal/latest/administer/windows/use-integrated-windows-authentication-with-your-portal.htm#:~:text=The%20account%20you%20specify%20for%20the%20user%20parameter%20only%20needs%20permissions%20to%20look%20up%20the%20email%20address%20and%20full%20name%20of%20Windows%20accounts%20on%20the%20network" target="_blank" rel="noopener">The account you specify for the user parameter only needs permissions to look up the email address and full name of Windows accounts on the network</A></LI></UL><P>Keen to know if you have any further findings.</P><P>Timo</P> Tue, 05 Mar 2024 16:21:23 GMT https://community.esri.com/t5/arcgis-enterprise-in-the-cloud-questions/failed-to-find-network-path-when-installing/m-p/1391225#M750 TimoT 2024-03-05T16:21:23Z https://community.esri.com/t5/arcgis-enterprise-in-the-cloud-questions/failed-to-find-network-path-when-installing/m-p/1558444#M850 <P>When you run ipconfig /all, is the&nbsp;<STRONG><EM>Primary Dns Suffix&nbsp;</EM></STRONG>listed in&nbsp;<EM><STRONG>DNS Suffix Search List</STRONG></EM>? If not, try add it in and see if it helps. Also ensure you run the installer as the domain user.</P> Thu, 14 Nov 2024 04:57:17 GMT https://community.esri.com/t5/arcgis-enterprise-in-the-cloud-questions/failed-to-find-network-path-when-installing/m-p/1558444#M850 LHo 2024-11-14T04:57:17Z