topic Re: ArcGIS Earth locking up system in ArcGIS Earth Questions https://community.esri.com/t5/arcgis-earth-questions/arcgis-earth-locking-up-system/m-p/772452#M87 <HTML><HEAD></HEAD><BODY><P>Hi Abbey, thanks for your report. </P><P></P><P>So I would suggest to clear the default workspace of ArcGIS Earth under:<SPAN style="color: #4d4d4d; font-family: 'Lucida Grande', 'Segoe UI', Arial, sans-serif; font-size: 14px; background-color: #f3f3ef;"> </SPAN><SPAN class="usertext" style="font-family: 'Lucida Console', Monaco, monospace; color: #4d4d4d; font-size: 14px; background: none #f3f3ef;">C:\Users\username\AppData\Roaming\ESRI\ArcGISEarth.</SPAN></P><P>You can save your prior work by save your workspace files elsewhere, see <A href="http://doc.arcgis.com/en/arcgis-earth/use/share-your-work.htm">Share your work</A> for details. If you still see the issue, please let me know. Meanwhile, we'll also keep eye on this problem and see if we can have any findings. </P></BODY></HTML> Fri, 15 Jul 2016 02:55:44 GMT Mandy_Li 2016-07-15T02:55:44Z ArcGIS Earth locking up system https://community.esri.com/t5/arcgis-earth-questions/arcgis-earth-locking-up-system/m-p/772451#M86 <HTML><HEAD></HEAD><BODY><P>I just downloaded the latest ArcGIS Earth version 1.2.1 and installed it on a Dell 8700 with i7, 6 GB ram, 1 TByte drive, and NVidia GeForce GTS 240 graphics card running Windows 10 Pro 64bit.&nbsp; When I start ArcGIS Earth it comes up, but I am unable to interact with it and the UI completely freezes on the machine.&nbsp; The only option is to reboot.&nbsp; After a couple of times doing this, I started the task manager before starting ArcGIS Earth and watched the resources.&nbsp; The disk activity climbs to 80% (not sure what is going on with that), and the CPU is at about 20%, with ram at about 2.0 GB utilization.&nbsp; I cannot poke around when ArcGIS Earth is running, since it locks the UI completely.</P><P></P><P>Any ideas?</P><P>Thanks</P><P>Abby</P></BODY></HTML> Thu, 14 Jul 2016 21:27:05 GMT https://community.esri.com/t5/arcgis-earth-questions/arcgis-earth-locking-up-system/m-p/772451#M86 AbbyGallegos 2016-07-14T21:27:05Z Re: ArcGIS Earth locking up system https://community.esri.com/t5/arcgis-earth-questions/arcgis-earth-locking-up-system/m-p/772452#M87 <HTML><HEAD></HEAD><BODY><P>Hi Abbey, thanks for your report. </P><P></P><P>So I would suggest to clear the default workspace of ArcGIS Earth under:<SPAN style="color: #4d4d4d; font-family: 'Lucida Grande', 'Segoe UI', Arial, sans-serif; font-size: 14px; background-color: #f3f3ef;"> </SPAN><SPAN class="usertext" style="font-family: 'Lucida Console', Monaco, monospace; color: #4d4d4d; font-size: 14px; background: none #f3f3ef;">C:\Users\username\AppData\Roaming\ESRI\ArcGISEarth.</SPAN></P><P>You can save your prior work by save your workspace files elsewhere, see <A href="http://doc.arcgis.com/en/arcgis-earth/use/share-your-work.htm">Share your work</A> for details. If you still see the issue, please let me know. Meanwhile, we'll also keep eye on this problem and see if we can have any findings. </P></BODY></HTML> Fri, 15 Jul 2016 02:55:44 GMT https://community.esri.com/t5/arcgis-earth-questions/arcgis-earth-locking-up-system/m-p/772452#M87 Mandy_Li 2016-07-15T02:55:44Z