topic Re: I'm having trouble with ArcGIS Earth resolution in ArcGIS Earth Questions https://community.esri.com/t5/arcgis-earth-questions/i-m-having-trouble-with-arcgis-earth-resolution/m-p/709181#M4 <HTML><HEAD></HEAD><BODY><P>Hi Leonard,</P><P></P><P>Please check if the&nbsp;<SPAN style="color: #000000; background-color: #ffffff;">aerial imagery</SPAN>&nbsp;basemap&nbsp;is selected. If it is, then you might need to check the network issue. ArcGIS Earth uses the same proxy settings as Internet Explorer by default. You can track&nbsp;the imagery request via Fiddler.</P><P></P><P>Best,</P><P>Xuewen</P></BODY></HTML> Fri, 17 Feb 2017 06:15:24 GMT XuewenZhang 2017-02-17T06:15:24Z I'm having trouble with ArcGIS Earth resolution https://community.esri.com/t5/arcgis-earth-questions/i-m-having-trouble-with-arcgis-earth-resolution/m-p/709180#M3 <HTML><HEAD></HEAD><BODY><P>When I zoom in, manually or open a .kmz, the aerial imagery is unidentifiable.</P><P>Any ideas as to why this is happening?&nbsp; See attachment.</P><P>Thanks!</P></BODY></HTML> Wed, 15 Feb 2017 17:07:22 GMT https://community.esri.com/t5/arcgis-earth-questions/i-m-having-trouble-with-arcgis-earth-resolution/m-p/709180#M3 GeorgiaLeonard1 2017-02-15T17:07:22Z Re: I'm having trouble with ArcGIS Earth resolution https://community.esri.com/t5/arcgis-earth-questions/i-m-having-trouble-with-arcgis-earth-resolution/m-p/709181#M4 <HTML><HEAD></HEAD><BODY><P>Hi Leonard,</P><P></P><P>Please check if the&nbsp;<SPAN style="color: #000000; background-color: #ffffff;">aerial imagery</SPAN>&nbsp;basemap&nbsp;is selected. If it is, then you might need to check the network issue. ArcGIS Earth uses the same proxy settings as Internet Explorer by default. You can track&nbsp;the imagery request via Fiddler.</P><P></P><P>Best,</P><P>Xuewen</P></BODY></HTML> Fri, 17 Feb 2017 06:15:24 GMT https://community.esri.com/t5/arcgis-earth-questions/i-m-having-trouble-with-arcgis-earth-resolution/m-p/709181#M4 XuewenZhang 2017-02-17T06:15:24Z