topic Data Not Accessible in ArcGIS Drone2Map Questions

Data Not Accessible

MartinsonSmart — Mon, 01 Apr 2019 16:19:21 GMT

I have just downloaded Drone2map application. I have an existing ArcGIS Online account with my organization. After Installation, i tried to log in with my arcgis account but i keep getting a pop up error that says Data Not Accessible : Your configuration is invalid, Please check log file or reinstall the software. After this, another window that says, 'Invalid Client Id': Please contact your organization administrator.

Any help please?

Re: Data Not Accessible

MikiYAMAMOTO — Tue, 02 Apr 2019 05:02:26 GMT

Hello Martinson,

Are you assigned a D2M license on AGOL? If not, go to your AGOL organization page > [License] tab > [Drone2Map] > [Assign] > search your name and click [Assign] and try to log in again.

please make sure that you have creator (previous level 2) / GIS professional user type account first.

Cheers,

Miki

Re: Data Not Accessible

MartinsonSmart — Tue, 02 Apr 2019 08:47:01 GMT

Thank you for your response. I will do that