Error User Unable to Reach Feature Service

MKa — Thu, 23 Aug 2018 13:49:22 GMT

We have one user that is unable to add a feature service connection in Both ArcGIS Pro and ArcMap. This user IS able to put the Feature Service URL in Chrome and get to the Feature Service successfully, but is unable to connect via the desktop applications and creating a New ArcGIS Server Connection. Our users on our network require not credentials and this has worked for hundreds of other users. Our network and windows personal are unable to find an issue with this user.

In ArcMap the user receives an error about proxy server got bad address from remote server. ArcGIS Pro times out or is saying that the Server took too long to answer (Status Code 28).

We have tried reinstaling Pro, but didn't work either. Any suggestions or reasoning behind the URL working in Chrome and not the Thick clients

Re: Error User Unable to Reach Feature Service

JosephRigley — Tue, 01 Nov 2022 20:56:20 GMT

Did you ever resolve this issue? I'm getting the error when attempting to connect to certain ESRI and USGS from ESRI apps on a Citrix environment.

topic Error User Unable to Reach Feature Service in ArcGIS Desktop Installation Support Questions

Error User Unable to Reach Feature Service

Re: Error User Unable to Reach Feature Service