https://community.esri.com/t5/arcgis-desktop-installation-support-questions/new-purchase-no-license/m-p/1372680#M3823 <P>I purchased a new student license today and (this seems to be a problem every time I make this purchase) when I login to my organization and try to log in to Arc Pro it says I don't have any licenses.&nbsp; I have the confirmation email from ESRI that my order has been fulfilled but inside the license tab of my org it says 1 asigned -1 available, license expired.&nbsp; I can't seem to update anything to get ArcPro to launch.&nbsp; What am I doing wrong?<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Cbonetti85_0-1705765102511.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/92323iBAB3A73BA768D587/image-size/medium?v=v2&amp;px=400" role="button" title="Cbonetti85_0-1705765102511.png" alt="Cbonetti85_0-1705765102511.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Cbonetti85_0-1705765102511.png</span></span></P><P>&nbsp;</P> Sat, 20 Jan 2024 15:39:15 GMT Cbonetti85 2024-01-20T15:39:15Z https://community.esri.com/t5/arcgis-desktop-installation-support-questions/new-purchase-no-license/m-p/1372680#M3823 <P>I purchased a new student license today and (this seems to be a problem every time I make this purchase) when I login to my organization and try to log in to Arc Pro it says I don't have any licenses.&nbsp; I have the confirmation email from ESRI that my order has been fulfilled but inside the license tab of my org it says 1 asigned -1 available, license expired.&nbsp; I can't seem to update anything to get ArcPro to launch.&nbsp; What am I doing wrong?<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Cbonetti85_0-1705765102511.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/92323iBAB3A73BA768D587/image-size/medium?v=v2&amp;px=400" role="button" title="Cbonetti85_0-1705765102511.png" alt="Cbonetti85_0-1705765102511.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Cbonetti85_0-1705765102511.png</span></span></P><P>&nbsp;</P> Sat, 20 Jan 2024 15:39:15 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/new-purchase-no-license/m-p/1372680#M3823 Cbonetti85 2024-01-20T15:39:15Z https://community.esri.com/t5/arcgis-desktop-installation-support-questions/new-purchase-no-license/m-p/1372681#M3824 <P>Not sure why I had to but it seems creating a new account worked.</P> Sat, 20 Jan 2024 15:45:07 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/new-purchase-no-license/m-p/1372681#M3824 Cbonetti85 2024-01-20T15:45:07Z