topic Re: LOADING DOCUMENTS, START UP, ARCMAP 10.6.1 in ArcGIS Desktop Installation Support Questions

LOADING DOCUMENTS, START UP, ARCMAP 10.6.1

Daniel_Grellet — Tue, 15 Mar 2022 14:52:28 GMT

Hi!! I have problems with ArcMap 10.6.1 at start up. It Freeze when "LOADING DOCUMENT..." screen apperars. I saw other posts solving this problema, but no one could help me. I decide to reinstall de soft but still with problems. THX!!!

Re: LOADING DOCUMENTS, START UP, ARCMAP 10.6.1

SteveCole — Tue, 15 Mar 2022 14:58:43 GMT

It could be that your normal.mxt has gone corrupt. Go to this folder on your c: drive:

C:\Users\<your user name>\AppData\Roaming\ESRI\Desktop10.6\ArcMap\Templates

...and rename the normal.mxt to normal.bkp or something else. Now try restarting Arcmap. The application won't find the normal.mxt so it will make a new one and then finally (hopefully) open up.

Re: LOADING DOCUMENTS, START UP, ARCMAP 10.6.1

Daniel_Grellet — Tue, 15 Mar 2022 15:05:40 GMT

Thx Steve, but still with that problem...

Re: LOADING DOCUMENTS, START UP, ARCMAP 10.6.1

DavidPike — Tue, 15 Mar 2022 19:27:24 GMT

Sounds like a corrupt MXD if trying to open, give Using the MXD Doctor utility—ArcMap | Documentation (arcgis.com) a try.

If it's just the application loading on it's own and normal.mxt or fresh install haven't worked, something funky is going on with your system, C++, .NET possibly?? (not helpful I appreciate).

Re: LOADING DOCUMENTS, START UP, ARCMAP 10.6.1

Daniel_Grellet — Fri, 18 Mar 2022 14:16:00 GMT

Thx David!!! I have another problem. I need to improve the performance of Stored Displays. Any suggestion? I would be very grateful if you can help me.

Re: LOADING DOCUMENTS, START UP, ARCMAP 10.6.1

DavidPike — Fri, 18 Mar 2022 14:22:48 GMT

Did that fix your original issue? I'm not sure what stored displays are. Perhaps Managing your local display cache—ArcMap | Documentation (arcgis.com)

Re: LOADING DOCUMENTS, START UP, ARCMAP 10.6.1

Daniel_Grellet — Fri, 18 Mar 2022 16:11:13 GMT

The only solution was re-installing the soft. Thanks David!!!