topic Re: LoadLibrary failed with error 87: The parameter is incorrect in ArcGIS Desktop Installation Support Questions https://community.esri.com/t5/arcgis-desktop-installation-support-questions/loadlibrary-failed-with-error-87-the-parameter-is/m-p/1041006#M3678 <P>We started getting the "Loadlibrary error 87" when we upgraded to Windows 10 version 1909.&nbsp; The error only occurs when users are using Microsoft Remote Desktop to remotely log into their computer and run ArcMap.&nbsp; Our computers that are affected have AMD video cards.&nbsp; We have other Dell computers that have nVidia video cards that are not affected.&nbsp; There are a couple of articles online that say to update the AMD video drivers or disable the AMD video card in the device manager.&nbsp; We are currently attempting to get Microsoft to fix this issue because it also affects our AutoDESK software products (Bluebeam and AutoCAD).&nbsp; Microsoft has acknowledge that this is an issue with Remote Desktop and has asked ESRI to help by opening a case with Microsoft so they can obtain ESRI support assistance with identifying what is causing the problem.</P> Fri, 26 Mar 2021 12:00:06 GMT GeraldCoates1 2021-03-26T12:00:06Z LoadLibrary failed with error 87: The parameter is incorrect https://community.esri.com/t5/arcgis-desktop-installation-support-questions/loadlibrary-failed-with-error-87-the-parameter-is/m-p/867627#M3162 <HTML><HEAD></HEAD><BODY><P>Good morning everyone,</P><P></P><P>WE are getting this error message in one desktop when running ArcMap:</P><P></P><P>"LoadLibrary failed with error 87: The parameter is incorrect"</P><P></P><P></P><P>Any idea of how to fix it.</P></BODY></HTML> Thu, 16 Apr 2020 11:25:47 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/loadlibrary-failed-with-error-87-the-parameter-is/m-p/867627#M3162 JoseSanchez 2020-04-16T11:25:47Z Re: LoadLibrary failed with error 87: The parameter is incorrect https://community.esri.com/t5/arcgis-desktop-installation-support-questions/loadlibrary-failed-with-error-87-the-parameter-is/m-p/1041006#M3678 <P>We started getting the "Loadlibrary error 87" when we upgraded to Windows 10 version 1909.&nbsp; The error only occurs when users are using Microsoft Remote Desktop to remotely log into their computer and run ArcMap.&nbsp; Our computers that are affected have AMD video cards.&nbsp; We have other Dell computers that have nVidia video cards that are not affected.&nbsp; There are a couple of articles online that say to update the AMD video drivers or disable the AMD video card in the device manager.&nbsp; We are currently attempting to get Microsoft to fix this issue because it also affects our AutoDESK software products (Bluebeam and AutoCAD).&nbsp; Microsoft has acknowledge that this is an issue with Remote Desktop and has asked ESRI to help by opening a case with Microsoft so they can obtain ESRI support assistance with identifying what is causing the problem.</P> Fri, 26 Mar 2021 12:00:06 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/loadlibrary-failed-with-error-87-the-parameter-is/m-p/1041006#M3678 GeraldCoates1 2021-03-26T12:00:06Z