topic Re: jpegs/tiffs look blank in arcmap 10.5. in ArcGIS Desktop Installation Support Questions

jpegs/tiffs look blank in arcmap 10.5.

AmeliaNewsam — Tue, 24 Apr 2018 20:35:35 GMT

I can select and move them around, but they just show up as solid white rectangles. Other jpegs and tiffs work fine. I didn't do anything differently when creating these files in Photoshop. ?? I followed someone's advice on GeoNet from a previous question and tried to reset the Gamma in Image Analysis, but all the tools were grayed out.

Re: jpegs/tiffs look blank in arcmap 10.5.

AbdullahAnter — Tue, 24 Apr 2018 22:44:55 GMT

still your issue not clear

Re: jpegs/tiffs look blank in arcmap 10.5.

AmeliaNewsam — Tue, 24 Apr 2018 23:16:58 GMT

Hi Abdullah. Sorry if I wasn't clear. I have jpegs and/or tiffs I want to digitize. I add them to the map, and they are in my table of contents. They are checked so should be visible. I use the Georeferencing toolbar to fit the file to the display, and it shows up as a white rectangle. The image that should be there is not visible. I created the images in photoshop, and saved as both jpeg and tiff. Let me know any other information that would help.

Re: jpegs/tiffs look blank in arcmap 10.5.

AbdullahAnter — Wed, 25 Apr 2018 11:05:52 GMT

After you creating the image in Photoshop and saved them ,are you try to open them with any picture viewer software? is the image visible ?

could you attach one?

Re: jpegs/tiffs look blank in arcmap 10.5.

KenBuja — Wed, 25 Apr 2018 12:19:24 GMT

Try running the Calculate Statistics tool in ArcCatalog on the images.

Re: jpegs/tiffs look blank in arcmap 10.5.

AmeliaNewsam — Wed, 25 Apr 2018 16:28:40 GMT

Yes, when I double click on the image file in windows explorer it opens in

a photo viewer and is visible.

Re: jpegs/tiffs look blank in arcmap 10.5.

AmeliaNewsam — Wed, 25 Apr 2018 16:32:52 GMT

Hi Ken. I just did that. Not sure what's supposed to happen. Nothing

happened.

Re: jpegs/tiffs look blank in arcmap 10.5.

AmeliaNewsam — Wed, 25 Apr 2018 16:40:41 GMT

OK, I just solved it. I changed Stretch Type in Symbology from Percent

Clip (the default apparently) to None. Now it shows up. Sorry for wasting

your guys' time and thanks for trying to help!

Re: jpegs/tiffs look blank in arcmap 10.5.

DanPatterson_Retired — Thu, 26 Apr 2018 00:35:08 GMT

good snag... which begs the question, why is there a default for stretch in the first place

Re: jpegs/tiffs look blank in arcmap 10.5.

AmeliaNewsam — Thu, 26 Apr 2018 00:59:28 GMT

What gets me is that I still don't know why THESE images weren't visible while others (even with Stretch set to Percent Clip) are visible. I'm slowly learning to just start punching buttons and see what happens.

Re: jpegs/tiffs look blank in arcmap 10.5.

BrendaFennel_GISP — Mon, 11 Feb 2019 17:45:59 GMT

I am in the process of remapping the data sources in some older MXDs with georeference3d .tiffs, but they (the .tiff files) do not appear as a Dataset or Layer and Results in the Add Data dialog...did something change? can ArcMap no longer read .tiff? I am at 10.5.1 ...

Re: jpegs/tiffs look blank in arcmap 10.5.

ElizabethZizzamia1 — Fri, 16 Dec 2022 02:01:48 GMT

Hello! I just had the same problem with tif. Your comment about messing with the symbology led me to click all the buttons until something worked! And for me it was under the Mask tab, and checking the Display Background value 0, and then set to no color! Thanks for leaving this post many years ago. It helped me!! Beth

Re: jpegs/tiffs look blank in arcmap 10.5.

IanAlexanderFreeman — Wed, 17 Jan 2024 23:57:55 GMT

This worked for me! Thanks! The weird thing is that my tif used to show up fine, and only recently appeared blank despite me changing nothing.