ArcGIS deauthorization error

JurisZarins — Fri, 02 Jan 2015 17:16:54 GMT

Problem with deauthorization of concurrent use license. For limited time i need license on another computer (at home) and make authorizarion (not borowing) from license server (at work). When later try to deauthorize get error "Error returning fulfillment (FID-1415296154) to license server ... ". Any suggestions please.

Re: ArcGIS deauthorization error

XanderBakker — Sat, 03 Jan 2015 18:36:25 GMT

Contact Esri support, they can reset the license.

Re: ArcGIS deauthorization error

MattWilkie1 — Thu, 09 Jan 2020 21:17:24 GMT

(Excerpt from my internal KB)

[...] Each time there was a message "Error returning fulfillment (FID-999...) to license server (SERVER)", where "SERVER" refers to a machine that no longer exists. Afterwards the total license counts for all products on this LM were wrong. Some higher, others lower. Our corporate license admin (Ryan Gould) supplied a recipe that fully resolved the issue.

REPAIR CORRUPT LICENSE AUTHORIZATION

Delete the licensing trusted storage:

After deauthorizing your Concurrent Use licenses, stop the ArcGIS License Manager Service and close ArcGIS License Server Administrator.
In Windows File Explorer, navigate to the following directory: C:\ProgramData\FLEXnet
Delete all ArcGIS related files from the FLEXNet folder (or if there are only ArcGIS related files, you can simply delete the FLEXNet folder).
Return to the ArcGIS License Server Administrator and re-authorize your Concurrent Use licenses (including 3D Analyst).
Verify the details in the Availability folder and in the diagnostic report from the License Manager. You might need to “Start/Stop License Server >> Re-read Licenses” to correct Availability.

topic Re: ArcGIS deauthorization error in ArcGIS Desktop Installation Support Questions

ArcGIS deauthorization error

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