topic Re: License Manager - Cannot send the authorization request in ArcGIS Desktop Installation Support Questions https://community.esri.com/t5/arcgis-desktop-installation-support-questions/license-manager-cannot-send-the-authorization/m-p/862229#M3032 <HTML><HEAD></HEAD><BODY><P>Thank you Jayanta.</P><P>Solved! <IMG src="https://community.esri.com/legacyfs/online/emoticons/happy.png" /></P></BODY></HTML> Fri, 26 Aug 2016 12:58:39 GMT PanGIS 2016-08-26T12:58:39Z License Manager - Cannot send the authorization request https://community.esri.com/t5/arcgis-desktop-installation-support-questions/license-manager-cannot-send-the-authorization/m-p/862227#M3030 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P>I am trying to authorize a License Manager on a machine that does have an internet connection but still, I get an error as the PC was not connected.</P><P></P><P>Can be that the port used for communicating is closed? Or the license manager is not allowed to communicate?</P><P>Any suggestion on the procedure to be followed is much appreciated as I am not mastering on Firewall issues.</P><P></P><P>Thanks.</P></BODY></HTML> Mon, 25 Jul 2016 13:42:01 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/license-manager-cannot-send-the-authorization/m-p/862227#M3030 PanGIS 2016-07-25T13:42:01Z Re: License Manager - Cannot send the authorization request https://community.esri.com/t5/arcgis-desktop-installation-support-questions/license-manager-cannot-send-the-authorization/m-p/862228#M3031 <HTML><HEAD></HEAD><BODY><P>Check the steps for Offline Authorization</P><P><A href="http://desktop.arcgis.com/en/arcmap/latest/get-started/installation-guide/authorization-wizard.htm">http://desktop.arcgis.com/en/arcmap/latest/get-started/installation-guide/authorization-wizard.htm</A></P><P></P><P>Make sure these Ports (27000-27009) are open in firewall. You might like to bind the ArcGIS LM to a static port.</P><P><A href="http://desktop.arcgis.com/en/license-manager/latest/configure-the-arcgis-license-manager-to-work-through-a-firewall.htm">http://desktop.arcgis.com/en/license-manager/latest/configure-the-arcgis-license-manager-to-work-through-a-firewall.htm</A></P></BODY></HTML> Mon, 25 Jul 2016 14:06:24 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/license-manager-cannot-send-the-authorization/m-p/862228#M3031 JayantaPoddar 2016-07-25T14:06:24Z Re: License Manager - Cannot send the authorization request https://community.esri.com/t5/arcgis-desktop-installation-support-questions/license-manager-cannot-send-the-authorization/m-p/862229#M3032 <HTML><HEAD></HEAD><BODY><P>Thank you Jayanta.</P><P>Solved! <IMG src="https://community.esri.com/legacyfs/online/emoticons/happy.png" /></P></BODY></HTML> Fri, 26 Aug 2016 12:58:39 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/license-manager-cannot-send-the-authorization/m-p/862229#M3032 PanGIS 2016-08-26T12:58:39Z