topic C++ runtime error when downloading ArcGIS 10.6 in ArcGIS Desktop Installation Support Questions https://community.esri.com/t5/arcgis-desktop-installation-support-questions/c-runtime-error-when-downloading-arcgis-10-6/m-p/857774#M2970 <HTML><HEAD></HEAD><BODY><P>I have previously had ArcGIS 10.3 installed on my personal laptop (which worked), but the license expired and I uninstalled the software. Now I have been provided a license key for the student edition of ArcGIS 10.6 by the University I am attending. However, when I try to install the software, after&nbsp;files have been unpacked I select the option to "Launch the setup program" before closing out. Then an error message pops up on my computer screen stating there is a C++ runtime error. I have Windows 10. Please advise.</P></BODY></HTML> Thu, 21 May 2020 13:31:52 GMT LarissaDias 2020-05-21T13:31:52Z C++ runtime error when downloading ArcGIS 10.6 https://community.esri.com/t5/arcgis-desktop-installation-support-questions/c-runtime-error-when-downloading-arcgis-10-6/m-p/857774#M2970 <HTML><HEAD></HEAD><BODY><P>I have previously had ArcGIS 10.3 installed on my personal laptop (which worked), but the license expired and I uninstalled the software. Now I have been provided a license key for the student edition of ArcGIS 10.6 by the University I am attending. However, when I try to install the software, after&nbsp;files have been unpacked I select the option to "Launch the setup program" before closing out. Then an error message pops up on my computer screen stating there is a C++ runtime error. I have Windows 10. Please advise.</P></BODY></HTML> Thu, 21 May 2020 13:31:52 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/c-runtime-error-when-downloading-arcgis-10-6/m-p/857774#M2970 LarissaDias 2020-05-21T13:31:52Z Re: C++ runtime error when downloading ArcGIS 10.6 https://community.esri.com/t5/arcgis-desktop-installation-support-questions/c-runtime-error-when-downloading-arcgis-10-6/m-p/857775#M2971 <HTML><HEAD></HEAD><BODY><P>Please post a screenshot of the message.&nbsp;</P><P>Thanks.</P><P></P><P>Laurene Koman</P><P>ArcGIS Installation Team</P></BODY></HTML> Thu, 21 May 2020 14:46:08 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/c-runtime-error-when-downloading-arcgis-10-6/m-p/857775#M2971 LaureneKoman 2020-05-21T14:46:08Z