topic Layers Problem with 2nd Office in ArcGIS Desktop Installation Support Questions https://community.esri.com/t5/arcgis-desktop-installation-support-questions/layers-problem-with-2nd-office/m-p/852257#M2804 <HTML><HEAD></HEAD><BODY><P>We have a user who is in another location. She is unable to see the layers, no matter what browser she uses. Other users in the same location is seeing the same problem. </P><P></P><P>Meanwhile at our location nobody has a problems bringing up layers.</P><P></P><P>Is there a port/service/something that could be blocked by a firewall?</P><P></P><P>Not sure if this is in the right place, I couldn't find the right one...</P></BODY></HTML> Wed, 31 Aug 2016 20:24:58 GMT NeilLooby 2016-08-31T20:24:58Z Layers Problem with 2nd Office https://community.esri.com/t5/arcgis-desktop-installation-support-questions/layers-problem-with-2nd-office/m-p/852257#M2804 <HTML><HEAD></HEAD><BODY><P>We have a user who is in another location. She is unable to see the layers, no matter what browser she uses. Other users in the same location is seeing the same problem. </P><P></P><P>Meanwhile at our location nobody has a problems bringing up layers.</P><P></P><P>Is there a port/service/something that could be blocked by a firewall?</P><P></P><P>Not sure if this is in the right place, I couldn't find the right one...</P></BODY></HTML> Wed, 31 Aug 2016 20:24:58 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/layers-problem-with-2nd-office/m-p/852257#M2804 NeilLooby 2016-08-31T20:24:58Z Re: Layers Problem with 2nd Office https://community.esri.com/t5/arcgis-desktop-installation-support-questions/layers-problem-with-2nd-office/m-p/852258#M2805 <HTML><HEAD></HEAD><BODY><P>What type of layer is it? How is the layer hosted and shared with the other member? And which client are they using to view the data?&nbsp;</P></BODY></HTML> Wed, 31 Aug 2016 20:31:45 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/layers-problem-with-2nd-office/m-p/852258#M2805 JayantaPoddar 2016-08-31T20:31:45Z