topic Re: Client software failed to load. Be sure the database client software is installed and configured correctly in ArcGIS Desktop Installation Support Questions

Client software failed to load. Be sure the database client software is installed and configured correctly

KRISHNA_CHAITANYATATA — Tue, 11 Jul 2017 07:08:24 GMT

I have 64.bit machine with ArcGIS 10.2.1 Desktop installed. And client 11.2.04 32 bit client. While trying to create database connection in arcatalaog it is giving below error. Any help please.

Client software failed to load. Be sure the database client software is installed and configured correctly.

Re: Client software failed to load. Be sure the database client software is installed and configured correctly

Anonymous User — Tue, 11 Jul 2017 08:18:53 GMT

Hello,

Open CMD and check for oracle client or database client path variable set or not

command : set in CMD

then try to make database connection using sqlplus command in CMD

if its throw error unknown command means DB client need to configured again.

Check are share your feedback.

Re: Client software failed to load. Be sure the database client software is installed and configured correctly

KRISHNA_CHAITANYATATA — Tue, 11 Jul 2017 08:25:17 GMT

Hi, I am bale to connect through cmd. Only problem is through arc catalog.

Re: Client software failed to load. Be sure the database client software is installed and configured correctly

Anonymous User — Tue, 11 Jul 2017 09:35:54 GMT

Hello,

Check in CMD that you are calling 32bit client

Also need to check that on that server two clients like 64 & 32 bit

If you have two then need to configure path variable like first path 64 & 32 bit of client in environment path variable

Like:

Oracle Database 11g Enterprise Edition Release 11.2.0.4.0 - 64bit Production

Re: Client software failed to load. Be sure the database client software is installed and configured correctly

Asrujit_SenGupta — Tue, 11 Jul 2017 10:06:41 GMT

Add screenshots of the error, successful SQLPlus connection in cmd and the parameters you are using to connect.

https://community.esri.com/groups/geodatabase?sr=search&searchId=a5255caf-bf16-4958-b68e-e8485aceb3b9&searchIndex=0‌ https://community.esri.com/community/gis/managing-data?sr=search&searchId=8829b72d-8bc0-4bc5-aea2-7f4cbded29fe&searchIndex=0‌ https://community.esri.com/community/gis/enterprise-gis?sr=search&searchId=dabf9fba-aa34-4229-bb91-8af8144caa1f&searchIndex=0‌

Re: Client software failed to load. Be sure the database client software is installed and configured correctly

AndresCastillo — Tue, 03 Mar 2020 16:15:43 GMT

This Esri Technical Support article may help:

Error: Client software failed to load. Be sure the database client software is installed and configured correctly