topic Re: License server machine down or not responding in ArcGIS Desktop Installation Support Questions

License server machine down or not responding

LindseySmith2 — Tue, 20 Jan 2015 04:12:42 GMT

What does the error code: -96 do? It's not letting me access my downloaded ArcGIS 10.1 software. An icon pops up, which I have attached a picture of it.

Re: License server machine down or not responding

JérémiePedoia — Tue, 20 Jan 2015 04:54:15 GMT

Hello !

Did you install you licence on your License Administrator ?

Start your License Administrator and please check if your concurrent license is enabled.

It appears that if you seek a concurrent license, no server is defined to search a license on.

'HOSTNAME: NOT_SET'

'LICENSE PATH: @NOT_SET'

Re: License server machine down or not responding

LindseySmith2 — Tue, 20 Jan 2015 05:07:26 GMT

How do i start my license administrator to install the license?

Re: License server machine down or not responding

JérémiePedoia — Tue, 20 Jan 2015 05:16:45 GMT

You have a programm called ArcGIS Administrator installed with ArcGIS for Desktop Suite.

Please see >there<.

Re: License server machine down or not responding

V_StuartFoote — Tue, 20 Jan 2015 20:14:10 GMT

Lindsey,

Do you know whether your ArcGIS for Desktop license is a Single Use seat or is actually a Concurrent/Floating license pool seat?

Only the later requires services of the ArcGIS License Manager.

Your seat is presently set to be a concurrent use license seat--and the error -96, is simply showing that no license server has been identified or can be found.

If you instead should authorize and use a Single Use license--the changes are made from the ArcGIS Administrator -> Desktop panel. Make a selection of the correct radio button for the type of license you have. The 90-day trials would be Advanced (ArcInfo) Single Use. The License Manager is not needed and if installed can be uninstalled.

Post back if that is not clear.

Stuart