topic Re: giving permissions for support case in ArcGIS Desktop Installation Support Questions https://community.esri.com/t5/arcgis-desktop-installation-support-questions/giving-permissions-for-support-case/m-p/811801#M1524 <HTML><HEAD></HEAD><BODY><P>Appreciate you making that inquiry for me</P><P></P><P>Sent from my iPhone</P></BODY></HTML> Fri, 28 Jul 2017 02:15:00 GMT KEITHWILLIAMS2 2017-07-28T02:15:00Z giving permissions for support case https://community.esri.com/t5/arcgis-desktop-installation-support-questions/giving-permissions-for-support-case/m-p/811800#M1523 <HTML><HEAD></HEAD><BODY><P>I'm the admin for the My ESRI public accounts.&nbsp; I have a user that cannot submit a support case on the web site.&nbsp; He is on the authorized caller list.&nbsp; How do you give this permission?&nbsp; Shouldn't all members be able to submit a support case?&nbsp;</P></BODY></HTML> Thu, 27 Jul 2017 20:36:24 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/giving-permissions-for-support-case/m-p/811800#M1523 JasonRoper 2017-07-27T20:36:24Z Re: giving permissions for support case https://community.esri.com/t5/arcgis-desktop-installation-support-questions/giving-permissions-for-support-case/m-p/811801#M1524 <HTML><HEAD></HEAD><BODY><P>Appreciate you making that inquiry for me</P><P></P><P>Sent from my iPhone</P></BODY></HTML> Fri, 28 Jul 2017 02:15:00 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/giving-permissions-for-support-case/m-p/811801#M1524 KEITHWILLIAMS2 2017-07-28T02:15:00Z