topic why does the toolbox and catalog windows disappear? in ArcGIS Desktop Installation Support Questions

why does the toolbox and catalog windows disappear?

lindatomaselli — Sat, 14 Oct 2017 16:50:48 GMT

I am working along and then all of a sudden the toolbox disappears. When I click on the icon, nothing happens.

Then I discovered that I could get the toolbox by clicking on the catalog button. But now that has disappeared also. Where did they go, and how can I get them back? Once this happened, they are gone for any other session that I open.

Re: why does the toolbox and catalog windows disappear?

DanPatterson_Retired — Sat, 14 Oct 2017 17:00:59 GMT

Lucky for you there is old school menus

catalog - Windows, then select catalog

Arctoolbox - Geoprocessing then Arctoolbox

If they still dont reappear, then you will have to reset your application profile, for which there innumerable threads referring to this.

Re: why does the toolbox and catalog windows disappear?

lindatomaselli — Sat, 14 Oct 2017 17:22:21 GMT

Nope. I tried both and neither worked.

How do I reset my application profile?

Why would this happen so randomly?

Re: why does the toolbox and catalog windows disappear?

lindatomaselli — Sat, 14 Oct 2017 17:35:33 GMT

Thanks for your quick reply.

The instructions to reset the application profile look forbidding. This never happened in 10.4. If I reinstall 10.4, will I lose my models?

Re: why does the toolbox and catalog windows disappear?

XanderBakker — Sat, 14 Oct 2017 18:34:06 GMT

First try to delete the normal.mxt as described in this thread: https://community.esri.com/message/601983?commentID=601983#comment-601983