topic Re: How do I know my ArcMap authorization code that I used? in ArcGIS Desktop Installation Support Questions

How do I know my ArcMap authorization code that I used?

DiegoLlamas — Wed, 18 Mar 2015 13:21:51 GMT

Hi,

I have several computer that are using several licenses for ArcGIs for Desktop but I do not remember which authorization code (ESUXXXXXXXX) i used for which computer. I tried get the code from ArcGIS Administrator, then from Flexnet Folder but was not able to identify it. Is there a way to know which code I use in all the computers?

Thanks for your help!!

Diego Llamas

Re: How do I know my ArcMap authorization code that I used?

AndySmith — Wed, 18 Mar 2015 13:35:15 GMT

Hi Diego,

There is no way to find this directly from the ArcGIS Administrator or License Manager.

You will need to open the Availability tab in ArcGIS Admin or LM, and double click the feature you wish to know the license code for (ArcGIS for Desktop Basic). It will open a new window which will include a Fulfillment ID.

If you send this Fulfillment ID to Esri Support, they will be able to tell you what license code it is associated with.

Re: How do I know my ArcMap authorization code that I used?

DiegoLlamas — Wed, 18 Mar 2015 13:55:08 GMT

Thank you Andy, I will try that!

Have a very nice day!

Diego Llamas

Re: How do I know my ArcMap authorization code that I used?

AndySmith — Tue, 24 Mar 2015 08:46:40 GMT

Hi Diego, any luck. Is the question resolved?

Re: How do I know my ArcMap authorization code that I used?

DavidForbuss1 — Tue, 19 Jul 2016 20:03:42 GMT

This worked for me. I sent the FID number to ESRI support and they got back to me within an hour with the authorization code. Excellent customer service!

Re: How do I know my ArcMap authorization code that I used?

RebeccaStrauch__GISP — Thu, 28 Jul 2016 16:28:23 GMT

Diego Llamas or Timothy Hales (or a moderator), can you mark Andy's first answer as correct so this post can be closed. thanks.

Re: How do I know my ArcMap authorization code that I used?

TimothyHales — Thu, 28 Jul 2016 18:13:59 GMT

Marked as correct. Thanks for letting me know.