topic ArcGIS Explorer Desktop - Fresh Install in ArcGIS Desktop Installation Support Questions

ArcGIS Explorer Desktop - Fresh Install

JonYuan — Mon, 02 Mar 2015 21:02:57 GMT

I just installed ArcGIS Explorer Desktop - version 2505. When I open the application, I do not see anything in the main display window other than text based labels of the world. I thought I was supposed to see a globe or map of the world as a default. What am I missing? Thanks.

Re: ArcGIS Explorer Desktop - Fresh Install

MarkBockenhauer — Tue, 03 Mar 2015 00:24:10 GMT

Jon,

ArcGIS Explorer Desktop currently has an issue with fetching it's data from ArcGIS online. This will be fixed in the next release of ArcGIS Explorer Desktop. You can look at this forum post that explains some alternatives.

Basemaps and Layers no longer appear in ArcGIS Explorer Desktop

Mark