topic Re: Deauthorization in ArcGIS Desktop Installation Support Questions https://community.esri.com/t5/arcgis-desktop-installation-support-questions/deauthorization/m-p/798845#M1081 <HTML><HEAD></HEAD><BODY><P>Try repairing ArcGIS Desktop...</P></BODY></HTML> Mon, 01 May 2017 17:28:02 GMT JayantaPoddar 2017-05-01T17:28:02Z Deauthorization https://community.esri.com/t5/arcgis-desktop-installation-support-questions/deauthorization/m-p/798844#M1080 <HTML><HEAD></HEAD><BODY><P>I have a problem with my ArcGIS for Dekstop v.10.3.1. I need to reinstall a program, so I tried to deauthorize my license. And here is the problem. When I checked ArcGis Administrator there was nothing. Here is screenshoot how it looks:&nbsp;<IMG alt="" class="image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/349053_arcgis.jpg" style="width: 620px; height: 469px;" /></P><P></P><P>I downloaded ArcGis deauthorization tool, but the process failed - neither automatic nor offline wasn't working. Do have any ideas how can I fix that?</P></BODY></HTML> Mon, 01 May 2017 17:24:22 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/deauthorization/m-p/798844#M1080 PiotrSkałecki 2017-05-01T17:24:22Z Re: Deauthorization https://community.esri.com/t5/arcgis-desktop-installation-support-questions/deauthorization/m-p/798845#M1081 <HTML><HEAD></HEAD><BODY><P>Try repairing ArcGIS Desktop...</P></BODY></HTML> Mon, 01 May 2017 17:28:02 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/deauthorization/m-p/798845#M1081 JayantaPoddar 2017-05-01T17:28:02Z Re: Deauthorization https://community.esri.com/t5/arcgis-desktop-installation-support-questions/deauthorization/m-p/798846#M1082 <HTML><HEAD></HEAD><BODY><P>Thanks, it helped. Administrator is repaired, but still can't deauthorize. There is an error with the content:&nbsp;7284:Cannot perform support actions on inactive fulfillment record FID__3572dea0_159bca9bc1c_70f6. [Incident# 1818-55384631]<BR />I checked my license and it's disabled although it expires at 2018... It's a student trial, does it matter?</P></BODY></HTML> Tue, 02 May 2017 10:45:21 GMT https://community.esri.com/t5/arcgis-desktop-installation-support-questions/deauthorization/m-p/798846#M1082 PiotrSkałecki 2017-05-02T10:45:21Z