topic Re: Issue with map extent filter causing 'no data' in indicators. in ArcGIS Dashboards Questions

Issue with map extent filter causing 'no data' in indicators.

JoelMcKechnie — Wed, 09 Aug 2023 01:35:34 GMT

We have a Dashboard that presents a map and indicators that summarise the hectares within the current map extent for each type of feature. The indicators are filtered by using the map extent filter (and attribute filtering).

When the Dashboard first loads, it briefly shows values in the indicators before switching to the 'no data' messages. Changing the map extent gets the indicators to present values again, and it works fine after that.

My question is, is there anything I can do or check to fix this no data issue? If not, where can I log an issue/bug?

Link to Dashboard: https://www.arcgis.com/apps/dashboards/f6dd44763f0b476e8a1c2f0504fc8779

Video demonstration also attached.

Re: Issue with map extent filter causing 'no data' in indicators.

JoelMcKechnie — Wed, 09 Aug 2023 01:42:03 GMT

Also, notice the indicator panels not fitting correctly? This is also corrected after changing the extent...

Re: Issue with map extent filter causing 'no data' in indicators.

FenHow — Wed, 09 Aug 2023 04:26:21 GMT

Hello, I just tested your db on two different computers and even tethered to my phone and I did not get that error. Have you resolved it?

Fen

Re: Issue with map extent filter causing 'no data' in indicators.

AndreasHall — Wed, 09 Aug 2023 05:49:16 GMT

Hi, I get the same error as you in Edge and Chrome but it works fine in Firefox. I would recommend you to contact your local Technical Support. They can file a bug report if they find out it is a bug.

Re: Issue with map extent filter causing 'no data' in indicators.

AndreasHall — Wed, 09 Aug 2023 05:49:44 GMT

Very nice dashboard by the way 🙂

Re: Issue with map extent filter causing 'no data' in indicators.

Matt-Barrett — Wed, 09 Aug 2023 12:06:51 GMT

I agree. Simple, but effective. I tend to overcomplicate mine. But I like the nice, clean look without the borders between the indicator tiles. Very nice.

Re: Issue with map extent filter causing 'no data' in indicators.

JoelMcKechnie — Wed, 09 Aug 2023 23:25:44 GMT

Thanks Andreas,

I just tried Firefox and don't get the no data issue. The indicators are still getting slightly cut off, depending on the browser window dimensions.

Re: Issue with map extent filter causing 'no data' in indicators.

JoelMcKechnie — Wed, 09 Aug 2023 23:27:13 GMT

Hi Fen,

No it hasn't been resolved. Thanks for testing though. What browser(s) were you using?

Re: Issue with map extent filter causing 'no data' in indicators.

CraigShephard — Mon, 28 Aug 2023 00:37:24 GMT

This issue has been resolved after recreating each of the indicators as brand new elements in the dashboard.... All performing fine now. Awesome.