topic Re: Detail elements not working when popups were created using Arcade Popup Content Elements in ArcGIS Dashboards Questions

Detail elements not working when popups were created using Arcade Popup Content Elements

GFernando — Mon, 19 Jun 2023 06:41:45 GMT

After the June 2023 update, Detail elements - aren't showing if popups were created using Arcade Popup Content Elements. This worked fine before the June 2023 update.

A fix would be greatly appreciated.

Thanks so much! - Gee

Re: Detail elements not working when popups were created using Arcade Popup Content Elements

FriederikeAlschner — Mon, 19 Jun 2023 12:46:18 GMT

Hi @GFernando,
thanks for reaching out. We're aware of the issue and are currently investigating it. I'll post an update once available.

Re: Detail elements not working when popups were created using Arcade Popup Content Elements

GFernando — Tue, 20 Jun 2023 03:26:29 GMT

@FriederikeAlschner - thanks for the quick reply.

Look forward to the update.

Also, in the update - could you please let us know whether this issue will be addressed in a HotFix, or whether we'll need to wait till the next AGOL update. If it's the latter - our team will need to come up with an interim solution for our existing dashboards.

Thanks!- Gee

Re: Detail elements not working when popups were created using Arcade Popup Content Elements

Mariette_Boudreau — Wed, 21 Jun 2023 13:32:41 GMT

I am having the same issue. My pop-ups in dashboard are displaying nothing since June.

Re: Detail elements not working when popups were created using Arcade Popup Content Elements

FriederikeAlschner — Thu, 22 Jun 2023 15:11:47 GMT

@GFernandoand @Mariette_Boudreau we deployed a fix last night: Arcade pop-up content is displayed again in the Details element.

Re: Detail elements not working when popups were created using Arcade Popup Content Elements

GFernando — Fri, 23 Jun 2023 00:42:03 GMT

Thanks so much @FriederikeAlschner. We really really appreciate the Quick Fix 🙏❤️

Re: Detail elements not working when popups were created using Arcade Popup Content Elements

marksm_macomb — Tue, 14 Nov 2023 19:12:22 GMT

@FriederikeAlschner Hi there, would there be any other reason for this to not be working currently? Was something changed again with the October update? I just ran into this issue today. I have an arcade element in my popup that returns text, but it is not showing up in my dashboard details widget.

Working in Map Viewer:

Not showing in dashboard: