topic Installing Stale Query Path 10.9.1 upgrades Classic dashboards in ArcGIS Dashboards Questions

Installing Stale Query Path 10.9.1 upgrades Classic dashboards

PaulHallett1305 — Fri, 11 Nov 2022 12:55:31 GMT

We have an ArcGIS Classic Dashboard that we didn't want to upgrade. It was created in 10.7.1 and we wanted ot keep it in classic.

However, the indicator wasn't working properly, so we were advised to apply the stale query patch (ArcGIS-1091-S-SQ-Patch.msp)

After aaplying this patch, it appears to have upgraded the Dashboard.

Can someone at ESRI look at this, as we were due to push it to Live in 2 weeks.

Re: Installing Stale Query Path 10.9.1 upgrades Classic dashboards

SandraLuken1 — Mon, 14 Nov 2022 20:43:19 GMT

With Enterprise 10.9.1 both the new and classic version of dashboards are available and the default viewing experience is with the new version. Classic dashboards, that have not been saved in the new version, can still be opened and edited with the classic version either through a saved URL or through the app launcher (the 9 dots in the top corner). More information here https://www.esri.com/arcgis-blog/products/ops-dashboard/announcements/dashboards-in-arcgis-enterprise-10-9-1/

Suggest reaching out to Esri technical support for further help if you are unable to edit the dashboard in the classic version after applying the patch.

Re: Installing Stale Query Path 10.9.1 upgrades Classic dashboards

PaulHallett1305 — Tue, 15 Nov 2022 10:41:26 GMT

The issue is, the Dashboard was saved in Classic, but on applying the patch, it automatically updated it.

It's not about editing it now, as we have got around the issue, but ESRI should notify people that this will happen.