topic Re: Unwanted scrollbars in rich text element in ArcGIS Dashboards Questions

Unwanted scrollbars in rich text element

RandyMcGregor3 — Fri, 27 May 2022 15:41:11 GMT

I have a (very) simple graphic loaded into a rich text element. When the dashboard is on a smaller screen, a scrollbar shows up on the right side. Is there any way to get this image dynamically change size? This scrollbar is quite unsightly.

Thank you

Re: Unwanted scrollbars in rich text element

RandyMcGregor3 — Fri, 27 May 2022 15:45:36 GMT

Scrollbars show up a lot - for example, I use rich text elements or lists for single line input. A scrollbar is never desirable, there's only one line and scrolling is not something that makes sense. Is there any way to turn it off or make the elements automatically resize?

Thank you,

Randy McGregor

Re: Unwanted scrollbars in rich text element

RobertBorchert — Tue, 31 May 2022 12:24:15 GMT

the scroll bar shows up when you items in the box will not fit in the box. So the scroll bar shows up to the user can see it all.

First check to make sure the smaller screen viewer has Scale and Layout set to 100% Recommended

Adjust the dimensions of your image to be the same ration as the window in which of the rich text element

Re: Unwanted scrollbars in rich text element

RandyMcGregor3 — Tue, 31 May 2022 12:52:44 GMT

Thanks Robert,

Sorry, but what does, 'make sure the smaller screen viewer has Scale and Layout set to 100% Recommended' mean? Not sure which setting that refers to.

Thanks for your help,

Randy

Re: Unwanted scrollbars in rich text element

RobertBorchert — Tue, 31 May 2022 13:15:46 GMT

Right click on your desktop.

Select Display Settings

for each monitor or display you can select one and scroll down a little bit

Where is shows Scale and Layout

Change the size of text, app, and other items.

Below that is a drop down menu.

Often people will change that from 100% to something different so things will appear bigger.

Re: Unwanted scrollbars in rich text element

RobertBorchert — Tue, 31 May 2022 13:17:07 GMT

Also check the display settings on the computer designing the dashboard and ensure it is at 100%

Also, the smaller screen user may have set the resolution really low to make things bigger as well.

Re: Unwanted scrollbars in rich text element

RandyMcGregor3 — Tue, 31 May 2022 13:30:39 GMT

Thanks. That helps, but I don't have control over all the monitors that will view the dashboard. I think this may be a built in limitation? I know that indicators automatically resize text - They rarely have scroll bars because text resizes based on available space. I may see if I can get that to work.

Re: Unwanted scrollbars in rich text element

RobertBorchert — Tue, 31 May 2022 13:42:36 GMT

probably your only solution will be to tell people when they complain about scroll bars what they need to do to fix it.

I have created a number of dashboards and have a lot of people calling because it does not look right. and the answer is that setting. Your other option may be to design a dashboard for each of the display settings